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Millbry Hill Reviews

4.7 Rating 4,750 Reviews
92 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
10,415
 Questions Metrics Info
4.7
Based on 4,750 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Millbry Hill Review From Dog
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Sally R
Verified Buyer
“Very competitively priced. Online order delivered within a week. Will be ordering my dog food on a regular basis now, thanks”
Helpful Report
Charlotte B
Verified Buyer
“Jodhpurs were great - very comfy and true to size. Quick delivery service! Would purchase again!”
Helpful Report
Beccy S
Verified Buyer
“Lovely prodjects, great deals, easy quick postage x My go to shop”
Helpful Report
Lindy B
Verified Buyer
“Fast and efficient I will use them again”
Helpful Report
Anonymous
Verified Reviewer
“Let us know when item was in stock, very quick delivery. Excellent company”
Helpful Report
Y W
Verified Buyer
“Excellent service, well packaged, sadly the item was too small and didn’t have the larger size, and from sending back to refund was very quick and uncomplicated.”
Helpful Report
Lindy W
Verified Buyer
“Having found the dog food I normally order from Millbry was no longer online I phoned to find it was just out of stock but I could order over the phone and my order would be despatched as soon as possible. I think it took about 3 days to arrive. Brilliant service, helpful friendly and professional staff.”
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Emlyn W
Verified Buyer
“Would be five star except the carrier they use won’t leave a heavy(24kg) item with neighbours! So I had to drive to there depot to collect as they don’t delivery on weekends! I have used Millbry Hill many times no issues with them, but would suggest they discuss matter with the chosen courier.”
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June B
Verified Buyer
“My boots arrived very promptly. I bought a size up because of reviews and they fit. They are difficult to get on and off but am assuming they will soften up.”
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Alfie H
Verified Buyer
“Brilliant service”
Helpful Report
Claire E
Verified Buyer
“Having had problems with my delivery being taken to the wrong address, I contacted Milburry Hill who were most helpful over the phone. After chasing up the delivery I received 2 follow up calls explained the mistake and that my order would arrived in a couple of days. True to their word it did.. Excellent customer service. Also the best price around for the product I wanted. 👍”
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Giles B
Verified Buyer
“Quick and great”
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Ana V
Verified Buyer
“Good quality of the product ordered. Mach with the images and size.”
Helpful Report
Natalie C
Verified Buyer
“Very happy with service. Was delivered earlier then they said. Very happy will be using again!”
Helpful Report
Alex T
Verified Buyer
“Good service and quick delivery”
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Brian F
Verified Buyer
“A great price. Very quick and efficient delivery.”
Helpful Report
Phyllis D
Verified Buyer
“Quick delivery, quick answer when I phoned very helpful polite staff. Perfect !”
Helpful Report
Giselle S
Verified Buyer
“Ordering was easy and found what I wanted. But delivery was long had to remind them a few times what has happened.”
Helpful Report
Nicola
Verified Reviewer
“Best price for my parrot’s special seed mix, well packaged and with fast delivery”
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Carolyn B
Verified Buyer
“All items arrived in good condition and on time”
Helpful Report
Millbry Hill is rated 4.7 based on 4,750 reviews
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