Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,290 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,290 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 27th October 2026

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought many products from Millbry over the years and always had good service and pricing. I've only given 4 out of 5 starts as the only gripe I have, is the speed of delivery. Every time I order, its always a good 10 days or so before I get my goods. When I order goods online it's because I need it quickly, not two weeks later :( As our weather has changed recently and gotten cooler and a bit wet, I ordered a lightweight turnout for my companion pony but he's ended up with a few good soakings as the rug was so slow to turn up. I'll admit that I will look to other websites first when needing goods, as a result of slow delivery.”

Helpful Report

Hi Jayne, Thanks for taking the time to leave a review. Im glad to hear you believe our services and pricing to be good. I have looked into your order and i can cofnirm that the estimated delivery date that we provided at the check out was the 11.09.2020. Please note that the delivery dates arent usually this far apart from the date of order but at the moment Fed-Ex is delayed due to the pandemic. I can see that your parcel was indeed delivered on the 08.09.2020, so three days before the estimated delivery date. Kind Regards, Millbry Hill

“Returning customer. I've been very pleased with the ease of ordering online, competive prices, quick delivery and great customer service over several years. We'll done Millbry Hill staff, particularly in these difficult times.”

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“Regularly get my Gains dog food. Always delivered promptly. A good quality food. A minor point - packaged well for delivery but bags had been chewed open at corners by mice, prior to delivery obviously, so food began to cascade out as soon as I opened sacks. This should be checked before packaging up to send out.”

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“Excellent service with a great product”

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“Ordered these boots which took 5 working days to be despatched, they were sent by the Royal Mail, not your fault but as we were at work, I asked RM to leave around the side of my house in a storage box. They left them on the front door step in clear view!”

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“Great service , I love my HC hoodie , thank you .”

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“Item delivered quickly and as described. Great service at a good price.”

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“Prompt delivery and product as described. Many thanks!”

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“Made a mistake on my order and their excellent customer service sorted it out promptly for me. I’m delighted with the items I bought. Thank you Millbry Hill!”

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“I ordered a beautiful Joules bag and it was delivered within 2 days. Thank you Millbry Hill! Hassle free ordering and great service”

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“Excellent service as usual highly recommend this company”

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“Excellent, quick service. Shall definitely use you again.”

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“Brilliant service.”

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“Excellent, quick service. Shall definitely use you again.”

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“Goods as described and promptly delivered.”

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“great product lovely people to deal with, thank you Millbry Hill for your amazing oils”

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“Great service, fast delivery, thank you”

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“Great service, quick delivery, no problems”

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“Competitive pricing. Excellent service - super quick delivery. Many thanks.”

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“Very impressed with the service :-)”

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Millbry Hill is rated 4.7 based on 5,290 reviews