Military 1st Reviews

Name: Military 1st
Address: MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB, Manchester
Rating: 4.54

4.5 Rating 1,680 Reviews

89 %

of reviewers recommend Military 1st

Company Reviews

Metrics

Info

4.5

Based on 1,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

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Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Military 1st 5 star review on 17th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, and fast shipping, great quality for the price”

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Posted 5 years ago

“Bought 2items, over two separate days, first, standard post arrived no problem, second item I payed extra for fast post 2-3 days. Hadn't arrived a week later so sent an email, told it was the post man's fault. But I paid you extra not the post man 🤔. No mention of a refund of the extra cost, very impersonal emails, products were ok, not like photos but ok and CUSTOMER SERVICE VERY VERY POOR.”

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Posted 5 years ago

“I have bought about 20 odd items or so from military 1st. Everything I bought has been of excellent quality and delivery was prompt and perfect. I did a lot of hiking on the camino de Santiago seven times from 2013 every time used military 1st gear never, ever, let me down use this company!!”

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Posted 5 years ago

“Grear gear , great prices , the only thing its lacking is an item review thread underneath each item i have bought some dud gear( pentagon) but as a site its great”

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Posted 5 years ago

“Ordered my stuff from military 1st, and i am happy with all the items and delivery was quick even during pandemic 😊would be verry cool if you guys would be able to source stuff from outside EU for example Russian gear, they also have tons of quality stuff, companies like sso-mil. ru it would be awsome if you would do that, loads of airsofters are using their stuff from all over europe”

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Posted 5 years ago

“On my 1st review I gave them 1* for the item didnt arrive at all. But due to constant communication with them refund has been made. That’s why I changed it to 3*.”

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Posted 5 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. As far as we can see, a full refund has been processed. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 5 years ago

“From a huge collection it was easy to pick and the payment to delivery process was flawless. Highly recommended!”

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Posted 5 years ago

“The order arrived in good time. Jacket is of good quality and true size. Will definitely be buying again from Military 1st.”

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Posted 5 years ago

“Very happy with my purchase. Had a query and got a speedy response. Will be purchasing again in the future”

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Posted 5 years ago

“Very good service,every itims comming fast and good quality. Always quick answers if I have a question.”

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Posted 5 years ago

“All good. No issues.”

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Posted 5 years ago

“Delighted with my recent purchases from Military 1st. Quality is good and delivery even during Covid was prompt. I will be purchasing again!”

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Posted 5 years ago

“Efficient, accessible website. Good delivery time despite the public health circumstances. 10/10 will shop here again and would recommend.”

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Posted 5 years ago

“good stuff”

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Posted 5 years ago

“Great service brilliant products and at the right price😊”

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Posted 5 years ago

“No phone number for customer service. Getting through on their website is non - existence. No way to track your order.”

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Posted 5 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 5 years ago

“The product arrived safely, the staff were genuinely concerned about its delay due to covid19. A quick reply when you email them.Glad to do business with them .”

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Posted 5 years ago

“These people are clowns, customer service non-existent, and refunds never happen”

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Posted 5 years ago

“If i could give this bunch of arse clowns zero stars i would. If you are in Australia, do not deal with this company. Customer service at it's worst, and after weeks of trying to get a straight answer i get told that my item has been lost in transit. Now i have to hope that i see my money returned. Steer clear of these idiots!”

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Posted 5 years ago

Hi, I am really sorry for the poor impression we have made on you and for the problems you have experienced. As far as we can see, the parcel was successfully delivered. If you require any further assistance please contact our Customer Service Team and they will be more than happy to assist you further: info@military1st.co.uk Apologies for any inconvenience caused. Kind regards, Military1st

Posted 5 years ago

“They suck and I will never order from them again”

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Posted 5 years ago

Military 1st is rated 4.5 based on 1,680 reviews