Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 854 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent technical support and prompt delivery”

Helpful Report

Posted 5 years ago

“We found the company to very helpful and quick to respond and completed our order satisfactorily in a fast turn round we would highly recommend them”

Helpful Report

Posted 5 years ago

“Very pleased with how helpful this company is, I'm only a DIYer and use occasionally but I always get amazing service and quality information. Would recommend this company all the time.”

Helpful Report

Posted 5 years ago

“I have used Mellors over several years for repairing night heaters. I have always found their service very honest and very good, usually a week turnaround. I have never had a problem with any of my night heaters that they have repaired. I would definately recommend them for your night heater repairs and you will find that it will be cheaper in the long run.”

Helpful Report

Posted 5 years ago

“My opinion is that: Stuart is very helpful, he knows what is he talking about. Good advice, no problems at all so giving 5 stars so far. Thank you. Robert”

Helpful Report

Posted 5 years ago

“Found the website easy to use. Items priced competitively and delivery was quick. Will purchase from you again.”

Helpful Report

Posted 5 years ago

“Fast, good quality and great service. Busy people for sure but they got back to me and gave best solution. Parts arrived super fast 😃.”

Helpful Report

Posted 5 years ago

“Excellent people to deal with. The first time I dealt with them I bought the heater. This time I sent the Webasto Air Top 40 for a service. They know and understand the products, provide helpful advice and do not rip you off. Sent my Webasto for service and they only fit what is needed, in our case, a gasket set. Other than that the heater received a thorough cleaning. Absolute faith and trust in this company and they are damned prompt as well. Top marks and they remain my approved supplier.”

Helpful Report

Posted 5 years ago

“Great customer service and fantastic help with queries regarding fitting”

Helpful Report

Posted 5 years ago

“Excellent service!”

Helpful Report

Posted 5 years ago

“This was the first order placed with Mellor online. Website was easy to use and products needed found easily. Ordering process was equally simple and the delivery was extremely quick with the goods well packed and secure. We have more heating accessories to order and will return to Mellor for these.”

Helpful Report

Posted 5 years ago

“Quality product at a great price and fast delivery. Excellent.”

Helpful Report

Posted 5 years ago

“I contacted Mellor support prior to ordering an Eberspacher silencer from them. My enquiry was quickly answered by Stuart, who was most helpful, answering all my questions speedily.”

Helpful Report

Posted 5 years ago

“Fast and efficient service. Would highly recommend them.”

Helpful Report

Posted 5 years ago

“All components arrived just as ordered, well packaged with prompt delivery. A great Yorkshire Company.”

Helpful Report

Posted 5 years ago

“Excellent service, placed my order and it was delivered the very next day”

Helpful Report

Posted 5 years ago

“Ref 5951 hi I have given 5 stars for communication my unit is still under repair for what I've heard your work is also 5 star thanks steve johnston”

Helpful Report

Posted 5 years ago

Hi Stephen, Thank you for your review. Someone will be in contact with you tomorrow regarding your heater repair.

Posted 5 years ago

“Bought the Webasto Diesel Cooker, an excellent product, works well, I would recommend. Shipping was superb, it arrived the following day. I gave a 4 Star rating rather than 5 as I tried on two occasions to make a call for some technical advice about ordering an extra fuel line, I couldn’t get through. It appears the company prefer email. I wasn’t too disappointed but there are times when a technical phone call is more beneficial than having to write an email especially when working on a vehicle and not being near a computer. All in all I bought a great product with very fast shipping, I am satisfied.”

Helpful Report

Posted 5 years ago

Hi Gordon, thank you for the review. We as a company would always prefer to chat on the phone regarding technical queries, as you are right, emails are not always the best way. On some days our technical calls can be in high demand, but we would also recommend leaving a message via our voice mail system when lines are busy and someone will always call you back. For the inconvenience, I'm going to issue you a £15 refund from your purchase from us.

Posted 5 years ago

“Excellent service. Order arrived following day.”

Helpful Report

Posted 5 years ago

“Excellent communication, help and friendly staff. Immediate despatch and delivery.”

Helpful Report

Posted 5 years ago

Mellor Online is rated 4.9 based on 854 reviews