Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 804 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a filter which arrived very quickly. Initially, I had some concerns as I couldn't access the filter via the bottom bowl. I contacted Mellor, and they responded promptly with clear advice. I followed their guidance and resolved the issue with no trouble. If only all companies provided this level of service.”

Helpful Report

Posted 2 days ago

“Quality products. Great customer service and fast delivery.”

Helpful Report

Posted 2 weeks ago

“Everything was perfect, i had a question about the shipment and you responded very quickly. Many thanks/ Jimmy in Sweden.”

Helpful Report

Posted 3 weeks ago

“Great service pre, during and post sales. All my pre-sales questions about a Webasto Marine Heater kit were fully answered by Stuart. The sale itself went smoothly with a well thought out website. In particular the handling of sales into Europe was excellent and something I'd not experienced with other UK shippers. Normally exporters sell VAT free + shipping and taxes are paid to the carrier in Europe. This sometimes can be a problem depending on the carrier. However with Mellor, all shipping and taxes are paid at the point of sale - nothing more to be done. All shipping documentation is generated by Mellor and given to UPS who handle all the import formalities. There was a hiccup with my import in that it seemed to be stuck in customs. An email to Stuart and he was able to dig into the parcel tracking which appeared to be normal to him and he suggested I wait for a day. Well there was a problem in that customs thought I was a "Company" which entails a lot more paperwork. A quick text into the UPS tracking system affirming that I was a private individual and my parcel was on its way again. 8 working days (Ossett) door to (near Dijon) door. Not too bad!”

Helpful Report

Posted 3 weeks ago

“Excellent service, delivered on time and diesel heater mount exactly as described”

Helpful Report

Posted 3 weeks ago

“Easy to find what I was looking for. Easy to order. Delivered as promised. Couldn't ask for more, spot on!!”

Helpful Report

Posted 1 month ago

“Stewart was really helpful and accommodating. Can't fault it. Customer service second to none”

Helpful Report

Posted 1 month ago

“Excellent efficient service backed up by first class technical support”

Helpful Report

Posted 1 month ago

“Great website. Order sent really quickly. Price very competitive for quality stuff”

Helpful Report

Posted 1 month ago

“All ok, allways can be better”

Helpful Report

Posted 1 month ago

“Excellent service and advice with quick dispatch and delivery.”

Helpful Report

Posted 1 month ago

“Always a pleasure to deal with , sensible price and on time delivery.”

Helpful Report

Posted 1 month ago

“Minimum ten characters”

Helpful Report

Posted 1 month ago

“For Eberspacher spares and parts this company offer some of the best prices.”

Helpful Report

Posted 1 month ago

“Having purchased lots of items of this firm for my camper build and needing technical help with one of my 3 Eberspacher heaters they could not have been anymore helpful , having explained what I needed to do I needed the parts to complete the project so I purchased them and opted to collect rather than have delivered within an hour the parts were ready for collection informed by text drove over collected in person couldn’t be happier , everything worked as expected .”

Helpful Report

Posted 1 month ago

“Great service super quick delivery”

Helpful Report

Posted 1 month ago

“Good products and very efficient service.”

Helpful Report

Posted 2 months ago

“Quick delivery reasonable cost! Thanks”

Helpful Report

Posted 2 months ago

“As good as always”

Helpful Report

Posted 2 months ago

“Good price and fast delivery. Excellent response to technical questions on two separate occasions for the same heater”

Helpful Report

Posted 2 months ago

Mellor Online is rated 4.9 based on 804 reviews