Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 882 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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“Easy hassle free transaction Would recommend”

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Posted 1 week ago

“Great prices, very prompt delivery, abd excellent aftersales service”

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Posted 1 week ago

“Usual exellant service and sensible price.”

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Posted 3 weeks ago

“very competitive prices exellent delivery and communication.”

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Posted 1 month ago

“All good thanks”

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Posted 1 month ago

“Ordered a full hydronic system from Mellor last year, always very helpful and great service. Had a fault with it recently and spoke to Simon, incredibly helpful and all resolved very quickly. Great company and cannot recommend enough.”

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Posted 1 month ago

“Excellent customer service from posting the ECU & receiving back 7day turnaround including weekend”

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Posted 1 month ago

“Stuart most helpful, needed as documentation online is somewhat sparse.”

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Posted 1 month ago

“Very pleased with everything.”

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Posted 1 month ago

“Very helpful, fast service and competitive prices.”

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Posted 1 month ago

“Service and delivery was good. Not fitted delivered part yet.”

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Posted 2 months ago

“Always good service.Many thanks.”

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Posted 2 months ago

“Always excellent service with next day delivery and competitive pricing.”

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Posted 2 months ago

“I placed an order. Paid online with Apple Pay Order confirmed Confirmation Email received Then the order was cancelled. 'fraud' being the reason! I emailed to enquire how this conclusion was reached. No reply. No purchase. A lost customer! Useless. You need to do better.”

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Posted 2 months ago

Hi, Thank you for your feedback, and I’m really sorry for the frustration this situation has caused. We did not receive any email enquiry from you following the cancellation, otherwise we would absolutely have responded. We always aim to reply to all customer messages as quickly as possible, so I apologise if there has been any issue with delivery of your email to us. With regards to the order, we take fraud prevention extremely seriously — both to protect our customers and our business. When a payment provider or bank flags a transaction as potentially fraudulent, we are required as a company to act immediately. In these situations, the correct and responsible action is to cancel the order and issue a full refund straight away, which is what was done in this case. We completely understand that this can be frustrating, especially when you know the order was genuine, and we are very sorry for the inconvenience caused. As a gesture of goodwill, if you would still like to place an order with us, we would be happy to offer you a 50% discount — please just contact us directly and we will arrange this for you. We genuinely value every customer and hope we can restore your confidence in us. Kind regards, Stuart

Posted 2 months ago

“Excellent service. Very good advice and help.”

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Posted 2 months ago

“100% from start to finish, even after I'd received the part ,I had a query and almost immediately responded ,after hours even and I was not expecting that. Great service will use again if need anything else.”

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Posted 2 months ago

“Ordered a heater exhaust and silencer for my truck, great service, good pricing and prompt dispatch.”

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Posted 2 months ago

“Helpful and accurate, great supplier”

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Posted 2 months ago

“first class would not hesitate to use them again”

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Posted 2 months ago

“Very competitive prices, All of my orders always despatched same day and received on the next day.. Perfect, thankyou”

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Posted 2 months ago

Mellor Online is rated 4.9 based on 882 reviews