Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 890 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 890 reviews

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Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 16th April 2025

Anonymous

Anonymous // 01/01/2019

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“Always excellent service with next day delivery and competitive pricing.”

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Posted 8 months ago

“I placed an order. Paid online with Apple Pay Order confirmed Confirmation Email received Then the order was cancelled. 'fraud' being the reason! I emailed to enquire how this conclusion was reached. No reply. No purchase. A lost customer! Useless. You need to do better.”

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Posted 8 months ago

Hi, Thank you for your feedback, and I’m really sorry for the frustration this situation has caused. We did not receive any email enquiry from you following the cancellation, otherwise we would absolutely have responded. We always aim to reply to all customer messages as quickly as possible, so I apologise if there has been any issue with delivery of your email to us. With regards to the order, we take fraud prevention extremely seriously — both to protect our customers and our business. When a payment provider or bank flags a transaction as potentially fraudulent, we are required as a company to act immediately. In these situations, the correct and responsible action is to cancel the order and issue a full refund straight away, which is what was done in this case. We completely understand that this can be frustrating, especially when you know the order was genuine, and we are very sorry for the inconvenience caused. As a gesture of goodwill, if you would still like to place an order with us, we would be happy to offer you a 50% discount — please just contact us directly and we will arrange this for you. We genuinely value every customer and hope we can restore your confidence in us. Kind regards, Stuart

Posted 8 months ago

“Excellent service. Very good advice and help.”

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Posted 8 months ago

“100% from start to finish, even after I'd received the part ,I had a query and almost immediately responded ,after hours even and I was not expecting that. Great service will use again if need anything else.”

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Posted 8 months ago

“Ordered a heater exhaust and silencer for my truck, great service, good pricing and prompt dispatch.”

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Posted 8 months ago

“Helpful and accurate, great supplier”

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Posted 8 months ago

“first class would not hesitate to use them again”

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Posted 8 months ago

“Very competitive prices, All of my orders always despatched same day and received on the next day.. Perfect, thankyou”

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Posted 8 months ago

“Great service received. Order was dispatched promptly and received the following day. One item was damaged in transit, but was replaced - again with immediate dispatch and receipt less than 24 hours later. Post sale technical assistance has been excellent and helpful too. I will be glad to buy from Mellor in future.”

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Posted 8 months ago

“Very very helpful and friendly put me in the right direction and I thought very reasonably priced thanks very much Mellor onlin”

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Posted 8 months ago

“Always provides an excellent service and technical backup. Highly recommend Mellors to for their professionalism and integrity.”

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Posted 8 months ago

“Always fast delivery.Very easy to use website and high stock availability.”

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Posted 8 months ago

“Fast, reliable service always good to deal with”

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Posted 8 months ago

“Great you did what I paid you to do.”

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Posted 8 months ago

“Easy ordering, good update info, eksellent tracking info, quick custom handling.”

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Posted 9 months ago

“Easy online purchase fast delivery”

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Posted 9 months ago

“Super swift delivery & a high quality product 🫶🏼”

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Posted 9 months ago

“Placed my order reasonably priced and the parts arrived prompt”

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Posted 9 months ago

“Speedy processing and delivery of small order to France, thank you!”

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Posted 9 months ago

“It's quite refreshing to find a new company that's so eager to go the extra mile to help their customers. Mellor have continued their customer service via WhatsApp conversation, a long time past the usual office hours. They always get back to you and are great at recommending the products suitable for an installation. What's more, they continue their support with queries after purchasing a product. A great firm, very friendly and knowledgeable. Thank you.”

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Posted 10 months ago

Mellor Online is rated 4.9 based on 890 reviews