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Media Storehouse Ltd Reviews

4.7 Rating 3,091 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

Company Reviews

Product Reviews

4.7

Based on 3,091 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 8th April 2024

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 23rd November 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 12th September 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a little strange having to buy a picture of myself (it’s myself and my twin) she loves this photo so I bought it as part of her 40th birthday presents but everything was fab”

Posted 8 months ago

Thank you so much for your 5 star rating of the print purchased, which is part of the Mirrorpix collection. We are so glad that you found the experience satisfactory, and even more pleased to hear that you were able to purchase this special photo for your twin's 40th birthday!

Posted 8 months ago

“o.k range non-existent -zero customer service they send you half an image a cropped half image and then block you when you complain.wont go back didnt even recieve a refund or an apology for senbding me a different image .gave up walked away phone number doesnt work either.”

Posted 8 months ago

We truly appreciate your honest feedback about your recent experience with our products and services and are genuinely sorry for any frustration or inconvenience you may have encountered. We are committed to addressing your concerns in a clear and comprehensive manner. As already explained in our direct communications, our products are custom-crafted to align with the image files provided and the specific product dimensions chosen. In instances where image dimensions differ from product dimensions, adjustments may be made to the print layout. To ensure transparency, we display any differences on our website during the product selection process. Additionally, these differences are reiterated in the order preview images, giving you a clear representation of the final product's appearance. In response to your concerns about our customer service, we place high value on promptly addressing direct messages. We are dedicated to providing assistance across various aspects, including guiding you through the ordering process and providing insight into our policies. We are equally committed to facilitating returns when appropriate. Rest assured that your experience is pivotal to us, and we remain steadfast in resolving your concerns comprehensively. Return instructions have been sent to you separately to guide you through the process. We would like to direct your attention to our online presence, where we detail our policies, procedures, and unwavering commitment to ensuring customer satisfaction. For further insights into our processes, we encourage you to visit our FAQ page (https://www.mediastorehouse.com/help.html) where we also provide information on how to contact us effectively. If you encountered any difficulties with our phone number, we apologise however please continue to reach out directly, and we will ensure that your concerns are addressed. Thank you for your feedback. We sincerely hope for an opportunity to rebuild your trust in our brand in the future.

Posted 8 months ago

“Order dealt with efficiently and smoothly.”

Posted 8 months ago

Thanks, Paul. We’re thrilled that the greeting card was perfect and that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Posted 8 months ago

“As a new customer ,I recently purchased several Classic British photos by EALING STUDIOS from their comedies .The quality of the Photos were Brilliant,and the delivery service was fast. My experience has been a Very satisfactory one that I would Highly Recommended . GREAT STUFF..”

Posted 8 months ago

Thank you for the wonderful 5 star rating of Media Storehouse Ltd and for your kind words about the products and customer service you received! We take great pride in providing our customers with the highest quality products and fast, reliable delivery services, and we are delighted that you had such a satisfactory experience. We really appreciate you recommending us to others and look forward to serving you again soon!

Posted 8 months ago

“I was really thrilled with the quality of these prints. I was also amazed that you had what I wanted too. Thankyou so much.”

Posted 8 months ago

Thank you, Barbara, for your glowing 5 star review of Media Storehouse Ltd! We're thrilled you were pleased with the quality of your prints, and glad you were able to find exactly what you were looking for in our collections! Your kind words are much appreciated. Thank you!

Posted 8 months ago

“Fabulous quality, fast delivery, thrilled because they are family photos”

Posted 8 months ago

Thank you for the wonderful 5 star rating, Sue! We are so glad to hear that you were completely delighted with the fabulous quality and fast delivery! We appreciate your enthusiasm!

Posted 8 months ago

“Lovely designs that I struggled to get in the form I needed, anywhere else. Easy online purchasing experience, excellent email order updates and fast delivery, perfect...”

Posted 8 months ago

Thank you so much for your 5 star rating. We really appreciate your kind words about our greeting card designs as well as your satisfaction with the online purchasing experience, email order updates, and fast delivery. We're so glad that we could provide you the perfect service you deserve.

Posted 8 months ago

“I am very happy with my order. It arrived on time and was great quality and as described. The photo is relevant to my Family History so I was delighted to track down a copy on the Media Sorehouse website.”

Posted 8 months ago

Thank you, Julie, for your wonderful 5 star rating! We're so glad to hear that you were happy with your photo print and that it related to something important like your Family History. Your feedback is appreciated, and we hope to be of help again soon!

Posted 8 months ago

“I have recently started to buy certain CLASSIC British Film Publicity Photos .My deliveries arrived ahead of time and the Quality of the Photos were outstanding. HIGHLY Recommended.. GREAT STUFF.”

Posted 8 months ago

Thank you for your 5-star rating of Media Storehouse Ltd! We're so glad that you were able to find a print for your collection in our collections! We strive to ensure that your shipments arrive on-time and that you are satisfied with the quality of our photo prints and are grateful for your kind words and look forward to continuing to bring you great stuff!

Posted 8 months ago

“The product was better than expected. A good sturdy card used and picture perfect. Thank you”

Posted 8 months ago

Thank you so much for your kind words! We're thrilled to hear that the personalised greeting card exceeded your expectations. Our team takes pride in using high-quality materials to create products that bring joy. Your satisfaction means the world to us.

Posted 8 months ago

“First time buying from this company. Great selection of goods, very reasonable prices and superfast delivery. Would recommend.”

Posted 8 months ago

Thank you for choosing us for your recent greeting card purchase and for sharing your positive experience! We're delighted that you enjoyed our selection, found our prices reasonable, and appreciated our speedy delivery. Your recommendation means a lot to us. We look forward to serving you again in the future.

Posted 8 months ago

“MEDIA STOREHOUSE IS EXCELLENT. SELL GREAT PRODUCTS. DISPATCH QUICK. ALWAYS GET IT QUICK”

Posted 8 months ago

“The main part of my photo card was missing.”

Posted 8 months ago

Thank you for reaching out and sharing your feedback with this community. We truly apologise for the oversight in your recent order. Your satisfaction is of utmost importance to us, and we're committed to making things right. We've already taken steps to address the layout which needed amending so that the square image fitted on the rectangular card. A free replacement is being produced on a high-priority basis, and you can expect it to arrive soon. Once again, we apologise for any inconvenience this has caused and appreciate your patience. If you have any further questions or concerns, please don't hesitate to contact us directly at sales@mediastorehouse.com.

Posted 8 months ago

“Very happy, excellent prints, absolutely the best, very professional”

Posted 8 months ago

“Prompt, efficient service. Thank you.”

Posted 8 months ago

“My order was delivered before the expected delivery. Very good service”

Posted 8 months ago

We're delighted to hear that your order arrived earlier than expected and that you found our service to be satisfactory. At Media Storehouse, we strive to exceed our customers' expectations and provide timely deliveries. Your positive experience fuels our dedication to maintaining high standards. Thank you for your kind feedback for choosing us for your jigsaw puzzle, Edna!

Posted 8 months ago

“Absolutely brilliant gift for my Dad; he loved it and couldn't get over our local football ground being on a jigsaw! Great service and excellent quality too - I can't recommend Media Storehouse highly enough.”

Posted 8 months ago

Wow! Thanks so much for posting this amazing review, Julie. We're thrilled to know that your dad loved his personalised puzzle and that you were pleased with our product and service too. We also appreciate your recommendation and look forward to serving you again in the future.

Posted 8 months ago

“I got the wrong product”

Posted 8 months ago

Thank you for letting us know there is a problem with your order via this post. We sincerely apologies for any trouble this has caused. In order to assist our quality control team and expedite the resolution process, we kindly request that you provide photo(s) of the issue by sending them directly to sales@mediastorehouse.com. A camera phone would be great for taking the required photos. This allows us to better understand the issue without requiring you to return the product at this time. Once we receive the photo(s), our team will thoroughly review them and promptly provide you with an update on the situation. We appreciate your cooperation and attention to this matter, Ellen.

Posted 8 months ago

“I ordered a small A5 greetings card from Media Storehouse. The card came quickly and was well packaged. I ordered it to put in a frame on the wall - not to send to someone as a card and the quality is lovely. I will be browsing the catalogue to see what else I can find for framing.”

Posted 8 months ago

Thank you for taking the time to share your experience with Media Storehouse, Suzie. We're delighted to hear that the greetings card arrived promptly and well-packaged. It's fantastic to know that the card's quality met your expectations and that you're going to frame it too! Feel free to browse our catalogue at your convenience to explore the various printed products that you can frame for your space. We're confident that you'll find even more captivating pieces that resonate with your style and preferences. Once again, thank you for choosing Media Storehouse for your creative needs. If you have any questions or require assistance while browsing our collection, please don't hesitate to reach out to our customer support team. We're here to ensure your shopping experience remains as enjoyable as possible. We look forward to serving you again and assisting you in finding the perfect additions for your wall decor.

Posted 8 months ago

“Fast dispatch and excellent quality.”

Posted 9 months ago

Thanks so much for your positive feedback and good vibes. We’re happy that you’re happy with your photo prints and hope to see you again soon!

Posted 8 months ago

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Media Storehouse Ltd is rated 4.7 based on 3,091 reviews