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Media Storehouse Ltd Reviews

4.7 Rating 3,085 Reviews

94 %

of reviewers recommend Media Storehouse Ltd

Company Reviews

Product Reviews

4.7

Based on 3,085 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 8th April 2024

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 24th November 2023

Media Storehouse Ltd 5 star review on 23rd November 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 18th October 2023

Media Storehouse Ltd 5 star review on 12th September 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came promptly, looking forward to working on it, the picture on the box is a little small, but overall a good puzzle not readily available elsewhere.”

Posted 2 months ago

Thank you so much for your wonderful 4-star rating and review of the Jigsaw Puzzle. We truly appreciate your support and are delighted to hear that your order arrived promptly. We are also thrilled to know that you are looking forward to working on the puzzle. We will definitely take note of your feedback regarding the picture on the box for future consideration, however we are glad to hear that despite this, you still found the puzzle to be of good quality and a unique find not easily available elsewhere. Once again, thank you for choosing Media Storehouse Ltd. We greatly value your business and look forward to serving you again in the future, Andrew

Posted 2 months ago

“Gorgeous poster prints at reasonable prices. The colours and clarity are vivid. I'm very happy with my many purchases. I'm sure I'll be buying more!”

Posted 2 months ago

Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your poster prints from Media Storehouse. We take pride in providing vivid colours and clarity at reasonable prices and are grateful for your support. We look forward to serving you again in the future. Happy decorating, Linda!

Posted 2 months ago

“I bought a customised birthday card. The product is good quality and the speed of despatch was superb. I struggled with the ordering process, type font and display. The process wasn't straightforward”

Posted 2 months ago

Thank you for sharing your experience with us, Susan! We're glad to hear that you were satisfied with the quality of the customised birthday card and the promptness of our dispatch service however do apologise for any inconvenience you faced during the ordering process. We value your input and strive to make every step of the process straightforward for our customers.

Posted 2 months ago

“The photo was as expected and good quality.”

Posted 2 months ago

We’re happy you’re pleased with our products and service. Thank you for choosing Media Storehouse USA for your photo print, Donald.

Posted 2 months ago

“Service is quick and very good value in quality of products and prices. Wide range to choose from and a lot of choices of format, size etc within selections. Site is very easy to navigate.”

Posted 2 months ago

Thank you for your positive feedback! We're delighted to hear that you found our Australian service quick and our products of excellent value, with a wide range of options to suit your preferences. We're committed to providing a seamless experience, and we're glad you found our website easy to navigate, Gillian.

Posted 2 months ago

“Excellent quick service. The card was beautiful and my granddaughter loved it.”

Posted 2 months ago

Thanks for choosing Media Storehouse for your granddaughter's greeting card and for leaving a lovely review, Beverely. We look forward to your next visit!

Posted 2 months ago

“First rate in every way. High quality items with nearly rturn postage! Great servic that I'll be using again”

Posted 2 months ago

Thank you for your glowing feedback! We're thrilled to hear that you found our greeting cards to be of high quality. Providing excellent service is our priority, and we look forward to serving you again soon!

Posted 2 months ago

“Great quality so pleased”

Posted 2 months ago

Thank you for choosing Media Storehouse for your greeting card, Rebecca. We look forward to your next visit with us!

Posted 2 months ago

“Excellent service and beautiful card will definitely use again.”

Posted 2 months ago

Thank you so much for your 5-star rating of the Greeting Card, Fiona! We're delighted to know that our service met your expectations and that you found the card beautiful. We look forward to your next order with us!

Posted 2 months ago

“Ordered a lithographic print with optional captions,opting for one of the two captions. On my print you can clearly see where one of the two optional captions has been poorly masked prior to being photographed,leaving residual text visible. Careless work and not worth the money.”

Posted 2 months ago

Thank you for posting your feedback. We're sorry to hear the print didn't meet your expectations. All prints are professionally reproduced on modern lab systems and hi-res files are not edited prior to production, making them an accurate representation of the original artwork. The quality of historical images can vary due to factors like the age and condition of the original however, we strive to accurately represent the original artwork in our prints, preserving its artistic character and authenticity. To assist our quality control team and expedite the resolution process, we kindly request that you send photo(s) showing the issue directly to sales@mediastorehouse.com. A camera phone would be great for taking the required photos. This allows us to better understand without requiring you to return the product at this time. Once we receive the photo(s), our team will thoroughly review them and promptly provide you with an update on the situation. We apologise for any inconvenience this may have caused but appreciate your understanding and cooperation in this matter.

Posted 2 months ago

“Very Good and Excellent”

Posted 2 months ago

As a returning customer, your continued support means a lot to us, Vicki. We appreciate your loyalty. Thank you again for choosing Media Storehouse for your greetings cards.

Posted 2 months ago

“Mr d s moorman birmingham .this company took my money and sent no item do not answer the phone and sent me fed ex tracking that could not be found I'm a disabled customer living on benefits and saved up to buy the item as a present Totaly ripped off in every way This company should be ashamed”

Posted 2 months ago

Apologiies for the inconvenience you've experienced regarding your recent delivery. Upon receiving your feedback, we immediately investigated the matter further and have been in constant communication with you directly, providing regular updates via our email service. We have also been in contact with FedEx to investigate the delivery issue and they have confirmed that a direct request was received for the parcel to be redirected therefore it is available for collection at the requested depot. In light of this, we have sent you an email containing the necessary details for collecting your item and hope the latest information clarifies the matter. Thank you for sharing your feedback with this community, Mr Moorman.

Posted 2 months ago

“Loved this project will definitely use again”

Posted 2 months ago

“As pictured.”

Posted 2 months ago

We are grateful to have you as a Media Storehouse customer. Thank you for taking time to post this 5-star review, Brian.

Posted 2 months ago

“Many years ago my Son bought himself a yellow Ducati sports bike which was his passion at the time. So for his Birthday recently I saw a wonderful photo card of a similar bike from this Company and decided to send it to him. My Son was highly delighted as it brought back so many happy memories of that period of his life.”

Posted 2 months ago

Thanks for your fantastic 5-star rating of Media Storehouse Ltd. We truly appreciate your kind words and its good to know that the greeting card from the Car Photo LIbrary collection brought back so many happy memories for your son. We hope to continue providing you with exceptional service in the future, Christine.

Posted 2 months ago

“Dreadfull d s moorman birmingham .this company took.my money and I've got nothing no contact no answers .fed ex delivery does not exist. And I'm disabled. Bad bad bad bad”

Posted 2 months ago

We appreciate your concern that you haven't received your delivery however, as advised in our direct message, the tracking is showing it's still in transit. In order to better serve you, we will contact the carrier ASAP to look into the whereabouts of your shipment. As we need to extensively investigate with the carrier to assure the accurate delivery of your item, this process normally takes a few days. You can be confident that we are making every effort to find a quick solution to this problem, As soon as we receive an update from the carrier, we will immediately notify via direct email with the latest information. If you have any other questions or concerns in the meantime, please do not hesitate to reach out to us directly at sales@mediastorehouse.com Again, we really appreciate your understanding and patience in this matter, David.

Posted 2 months ago

“Had never come across Media Storehouse until searching for a very unique card of Hannibal and Scipio Africanus. I didn't think I would find anything online. But lo and behold, Media Storehouse came up. I was a little skeptical at first, but thought I would give it a go. Within 48 hours, I received a beautiful card, with art work printed, exactly has I had ordered. I was frankly astonished. Pleasant surprise. I will be using Media Storehouse for further items as it's just perfect for the kind of cards that I need. Thank you.”

Posted 2 months ago

Thanks for taking the time to post about your fantastic experience! We are pleased that you found us whilst looking for a unique card. At Media Storehouse we are proud to offer a wide range of artworks and it's good to know that we exceeded your expectations and that you received your personalised card with the artwork precisely as you had ordered. We are committed to giving each and every one of our customers a pleasurable purchasing experience but also recognise that making purchases online might be accompanied by scepticism, therefore do value the confidence you placed in us and look forward welcoming you back to Media Storehouse in the future, Delphine.

Posted 2 months ago

“Excellent service fast delivery.”

Posted 2 months ago

Thank you for choosing Media Storehouse for your personalised puzzle, and for posting this positive feedback too, Darren. We truly appreciate your business and look forward to serving you again.

Posted 2 months ago

“Good website with unusual photo related products. V quick delivery”

Posted 2 months ago

Thank you for your positive feedback about our website! We're delighted to hear you enjoyed our unique image collections, products and experienced our swift delivery service too. We are grateful to have you as a Media Storehouse customer, Sion.

Posted 2 months ago

“Communication was good. Delivery not so good but that was the fault of Royal Mail. Lovely good quality picture.”

Posted 2 months ago

Apologies for any inconvenience caused by the delayed delivery which can sometimes occur, especially when relying on third-party services like Royal Mail. Nonetheless, we're delighted to hear that you received the mounted print safely. We look forward to welcoming you back to Media Storehouse in the future, Alison.

Posted 2 months ago

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Media Storehouse Ltd is rated 4.7 based on 3,085 reviews