ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Me and Em brand quality and customer service are fantastic. I am a regular customer and highly recommend them”

Helpful Report

Dear Nicole, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand and the services we provide, we very much look forward to you shopping with us again. If you have any concerns or queries, please get in touch directly. Kind Regards, Grace

“I am fairly new to Me+EM and am very happy. Already plapppced several orders. I am very happy as everything fits me like a glove. The lenght of pants is perfect for regular people too. Not 2 meters too long etc🤭 Can t wait to order again. Maybe international shipping cost is a bit expensive. Seri”

Helpful Report

Dear Seri, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand as a new customer and that you have been satisfied with your recent purchases, including the quality of our pieces, and fit, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I love the clothes and the shopping experience at your Battersea Power Station boutique!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you love our pieces and the experiences you have had shopping at our Battersea Power Station store, we look forward to you shopping with us again. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Stylish, quality clothing. Customer service is excellent, prompt delivery , returns are easy , uncomplicated and I have had no problems with refunds. I can certainly recommend Me and Em. An occasional discount would make Me and Em excellent!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Love your designs, colours and choices.”

Helpful Report

Dear Anne, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Unbelievably beautiful, flattering clothing and it's all incredible quality. I bought three pairs of trousers and so far have had them a month but imagine they will last many years. The packaging is elegant and recyclable and dispatch/delivery was prompt. The only thing I would love to see is petite sizing - I'm 5'3 and had to shorten the trousers considerably. It would be great to have options for petite/tall so that there isn't an additional cost to get the fit right.”

Helpful Report

Dear Camilla, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regards however to our fit and sizing, this feedback has since been passed over to our design team and we thank you for your review. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Quality stylish clothing, classic yet contemporary blend. Love the never ending sale! Please add a wish list to the site so I can save my favourites A++++”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! Regarding a 'wish list' being added to our website, this is something we are soon hopefully implementing, however, we thank you for your feedback and will have this passed over to our tech team. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful stylish clothes that are generously cut for a perfect fit every time. Wonderful that on the whole, the shops carry all sizes and the mail order service is extremely efficient. Enjoy being able to see what is on offer with the look book and website before shopping.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand, the quality of our pieces, and the services we provide, online and in stores, we look forward to you shopping with us again! If you have any queries, please get in touch directly. Kind Regards, Grace

“I’ve been buying ME&EM clothes for quite a while and they always make me feel confident, cool and stylish. I get excited every month to see what’s coming up, and I never tire of their styles. The clothes always feel current, and yet I have tops and pieces that have seen me through years and still look good. Probably my favourite shop and I love everything they do.”

Helpful Report

Dear Caroline, Thank you for leaving your review with us. We are thrilled to hear you are loving our brand's style and the quality of our pieces, we look forward to you shopping with us again. If you have any concerns or queries, please get in touch directly so I can further assist. Kind Regards, Grace

“Well done, timeless and classic pieces. Foundations of capsule wardrobe. Some trendy pieces too. Speedy delivery and easy to return. I have never returned because I didn't like a piece just because of sizing (I tend to order 2 sizes to see which one fits better).”

Helpful Report

Dear Joanna, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand the style and quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes distinguished by classic design elevated by a great edge. I’ve bought from you for several years, love visiting your London stores and the brand has become a staple in my wardrobe. Having moved to Cornwall I now rely on your delivery services but wish you would look into your express courier choices. My last few next day orders have either arrived with damaged packaging, late - or even not at all !”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been such a loyal customer and that you have continued to love the brand and the quality of our pieces, we look forward to you shopping with us again! In regards to your order and our chosen couriers, this is not the service we pride ourselves in, therefore, if you ever have a negative experience, please get in touch directly so we further assist. Kind Regards, Grace

“Once I started wearing your carefully crafted dresses with all their glorious tailoring, other makes don’t match up. The dress bar has been set so high when I shop now. It’s all in the detail.”

Helpful Report

Dear Tracy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes , well made and a bit different. Easy ordering and returns. Love this company.”

Helpful Report

“Thank you for allowing return of sale items. You cannot go wrong with these garments, ( although I have only purchased dresses) measure yourself and off you go, I think its the weight, cut and quality of the garment that separates ME+EM from the rest. Yes the price is up there, however I believe worth the investment, you won't get a better out there.”

Helpful Report

Dear Alex, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I live in Kenya and it was the first time I purchased a dress and shoes on line from you for a wedding. The dress and shoes were perfect. I was thrilled with them.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. We are very glad to hear you have had a positive experience with your first order, we very much look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I just love the design , fabric & quality of ME+EM clothes . You immediately feel special when putting them on . They are staple pieces that have longevity , great additions to your wardrobe. Flattering and considered items that are worth spending a bit more for .”

Helpful Report

Dear Fiona, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I am 89 yrs old and have an aversion to "old ladies" fashion. There are always some pieces in your catalogue that I can wear without trying to look like my daughter. I love the quality, the uniqueness. My only concern is when I return an item for exchange, it takes a bit long to get credit.”

Helpful Report

Dear Anne-Marie, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the timeless style of our pieces, we look forward to you shopping with us again! If you have any queries or concerns regarding any refunds or returned orders, please get in touch directly so I can further assist. Kind regards, Grace

“Fab cuts, style, love this brand! And extremely convenient returns process”

Helpful Report

Dear S, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand the cut and styles of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Great materials. Great sizing and looks.”

Helpful Report

“Excellent choice and high quality fabric, stitching and design that justifies their prices. I have pieces from 10 years ago that I still wear. Partnering with Harper Concierge when you live within Greater London means that I can try on pieces in my own home and only pay £15 plus whatever I keep. Me+Em is always my first choice for clothing. My wardrobe is full of their designs. And their website is great although I do wish for reviews to gauge sizing. And I’ve never had a problem with returns or refunds. They have an excellent customer service team. Love them.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been such a loyal customer with us and that you have continued loving our brand and the quality of our pieces, alongside enjoying our Harper Concierge, try before you buy service, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

ME+EM is rated 4.5 based on 791 reviews