ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Me + Em Consistently deliver beautiful pieces with a lot of versatility. I have recently bought the travel trouser for which I’m using on a flight soon but know they’ll be good for city touring and dinner too. I especially love their embroidery anglaise which I have already added to my spring wardrobe. I recently returned a size too big and the refund process was seamless and quick. I will continue to shop with Me+Em.”

Helpful Report

Dear Lucy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful golden dress. Fits perfectly”

Helpful Report

Dear Marlies, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving your recent dress purchase, and that it fits perfectly, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes that fit perfectly. Timeless pieces that will last and become wardrobe staples and definitely worth the investment. The order arrived promptly and so beautifully packaged it was like receiving a gift. Highly recommended”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“The designs .. the quality of the items.. the customer services when I shop at the boutique. I love it !”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide in our stores, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“The design of the clothing is innovative and classy with fabulous colors and beautiful fabrics. Furthermore, the quality of the clothing is excellent. ❤️”

Helpful Report

Dear Catherine, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Im from Europe and buying from ME+EM is such an easy experience. Im 5'10" and delighted that I can buy a classic trousers that doesn't look like a shorts on me. I believe they do their best however the prices for European customers are a bit too crazy sometimes. If they have a warehouse in Europe (as many of the clothing is made in Europe anyway) it would be very helpful and I would definitely buy more :)”

Helpful Report

Dear Paula, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and that you have found trousers that fit you well, we look forward to you shopping with us again! In regards to opening stores outside of the UK, this is something hopefully we will be able to do in the future, however, if you ever experience issues regarding your online orders, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful, sophisticated designs and luxurious fabrics. Exceptional quality which is not inexpensive but which feels worth it. I’m often asked where I buy my clothes from.”

Helpful Report

Dear Ruth, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Love Me & Em, love the quality and the ability to build a capsule wardrobe with key layering items. I wish I was taller because some of the styles are just far too big for a small frame but at 5ft4 I am still able to purchase key items to elevate my wardrobe. Top brand!”

Helpful Report

Dear Jo, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! Regarding fit and size, if you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes. Trousers are perfectly cut. And a great returns service that is wuick and easy.”

Helpful Report

Dear Abi, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand in regards to the cut and style of our trousers and our refunding service, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Brilliantly designed clothes, perfect for the busy working woman. And great customer service to boot.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind regards, Grace

“Beautiful and classic pieces! One of my go to clothing brands.”

Helpful Report

Dear Bobbie, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Beautiful clothing, great styles, and always unique! I love the easy returns and customer service. I just wish there were more opportunities for discounts. I would definitely shop more often.”

Helpful Report

Dear Customer, Thank you for your feedback! We are very pleased to know you love our style of clothing and have found our returns process easy to use. Your feedback on opportunities for customers to receive discount codes has been noted and passed on to the relevant teams. If you ever need any assistance please get in touch with our customer care team on 1-800-346-3108. Kind Regards, ME+EM Customer Care

“Superb service. Clothing arrived in pristine condition and packaging. Fabric and tailoring quality is top-notch.”

Helpful Report

Dear Vee, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you think our fabric and tailoring is top notch and that your ME+EM orders arrived in prisitine condition and packaging! We look forward to having you shop with us again soon. If you ever need any assistance with an order please contact us at enquiries@meandem.com or by phone on 03456 800 975. Kind regards, Robin

“It has taken me a long time to buy clothes online, but ordering and returns were so easy I will definitely be doing it again. Even better than that, style, price and quality are perfect for me. So glad I discovered you.”

Helpful Report

Dear Anne, Thank you for taking the time to leave your lovely review with us. We are thrilled to hear that our online shopping experience has been easy and that you will be ordering again! We look forward to having you shop with us again soon and if you ever need any assistance with an order, please do not hesitate to contact our wonderful Customer Care team at enquiries@meandem.com. Kind Regards, Robin

“Clothes are great style and beautifully made. ME+EM does a great job of offering clothes that work together in a variety of ways. Shopping and returning from the US is so easy. I am happy to have discovered ME+EM!”

Helpful Report

Dear Customer, Thank you for leaving your great feedback with us! We are so pleased to hear you love our buildable fashion range and that you have had a positive online shopping experience with us. We are very happy you found us and can't wat for you to shop with us again soon! If you ever need any assistance with an order, please contact our wonderful customer care team at enquiries@meandem.com. Kind regards, Robin

“I live in the US and the ordering and returns process has been seamless. I love the items I kept…great quality, style and price. ME+EM is a new favorite of mine!”

Helpful Report

Dear Heather, Thank you for taking the time to leave your feedback. We are very happy to hear you love your ME+EM purchases and that your online shopping experience has been seamless! If you ever need any assistance with an order, please contact our wonderful customer care team at enquiries@meandem.com. Kind regards, Robin

“Great, high quality products and easy returns policy.”

Helpful Report

Dear Megan, Thank you for leaving your lovely review. We are thrilled to hear you love the quality of our products and find our return process easy to use. If you ever need any assistance with an order, please contact our wonderful customer care team at enquiries@meandem.com. Kind regards, Robin

“I live in the US, and I so wish ME+EM had stores or sold their clothes here! The shipping and online shopping experience has been great and the quality of their clothes lives up to their promise. I love ME+EM!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback! We are thrilled to hear you love ME+EM and we are excited to say we have just recently opened our first US store in New York and we have a couple more due to open in the upcoming months! We hope you have the opportunity to get to one of our stores and in the meantime if you ever need any assitance with your online orders please get in touch with our wonderful Customer Care team at enquiries@meandem.com. Kind regards, Robin

“I've been frustrated trying to find nice, stylish and interesting clothes at all my usual go-tos. I stumbled on the ME+EM website, ordered a number of things, and was thrilled with the results. Everything fit me as expected, the materials are a good quality, and the designs are flattering. Shipping to the US was fine, no issues. ME+EM will head to the top of my list when I'm looking for additions to my wardrobe.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have recently found our brand and that you are satisfied with your recent order, including the quality and the services we have provided. We look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I think every second item in my wardrobe is Me+Em! I keep recommending it to my friends and colleagues. Great cuts, fabrics and colours.”

Helpful Report

Thank you for your wonderful review! We are excited to have you as a customer and look forward to you enjoying the new pieces in our Spring collection!

ME+EM is rated 4.5 based on 791 reviews