ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.42

4.4 Rating 807 Reviews

86 %

of reviewers recommend ME+EM

4.4

Based on 807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“ME+EM creates outfit which brings joy! All items I’ve got are of exceptional look and premium quality. Wearing them I can’t avoid compliments and pleasant attention :) Thank you!”

Helpful Report

Dear Guoda, Thank you for taking the time to leave your positive review with us. I am thrilled to hear your purchases have brought you so much joy and that you love the quality and attention to detail! We look forward to you shopping with us again. Please get in touch if you have any queries or concerns so I can further assist. Kind Regards, Grace

“The blouse had lovely details and feels that bit more special and dressy. Great fit”

Helpful Report

Dear Susie, Thank you for leaving your review with us. I am thrilled to hear you are very happy with your recent blouse purchase and the quality of it, I look forward to you shopping with us again! Kind Regards, Grace

“everything went fine. Fits large. take time to make your return otherwise maybe difficult.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am glad to hear you have been satisfied with your recent purchase and the services we provide, we hope to see you shopping with us again! In regards however to your refund or using our return service, we want this to be as quick and efficient as possible, therefore, if you ever have an issue or concern, please contact us directly so we can assist accordingly, Kind Regards, Grace

“Excellent quality clothes and service. I always find something to purchase and wear previous items over and over. One of my favourite shops!”

Helpful Report

Dear Susan, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, and the quality of our pieces, and are such a loyal customer, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Me+Em has great customer service - it has the personal touch of a start up with the quality of an international brand. I’ve been a fan for a number of years now and the service in store and for online deliveries is always professional, friendly and helpful.”

Helpful Report

Dear Kim, Thank you for taking the time to leave your review with us. I am so happy to hear you have been satisfied with the services we provide, we look forward to you shopping with us again. If you ever have any further queries or concerns, please get in touch directly so we can assist you. Kind Regards, Grace

“I used to be a big fan - thought the price was right for the quality, the great cuts and fits and wonderful styles that are that elusive combination of elegant and casual at the same time. I was especially fond of the little details to the pants that made it easy to adapt them to your body and preferences. Unfortunately, my last order I had to send back entirely, because the sizes didn't correspond to the pieces I already have in my closet (and still wear frequently), and the quality didn't quite measure up either - while prices have decidedly not gone down. The pants don't always feature the same nice little details anymore, and I feel like overall there's been a shift towards more fashion-forward styles instead of true basics and classics with a twist. This seems to be reflected in their marketing approach as well, which now features typical (and sorry, but wholly uninspirational) fashion influencers instead of the real women that I remember from before. Made me very sad to see this evolution, I hope they will turn it around because there still is no other brand on the market that comes close to what made ME+EM great before. Message to the leaders at the brand: don't give into pressure to grow too fast by being more like the rest of them. You'll lose what made you amazing in the first place and end up stuck in the middle. Stay true to your core and grow organically - set the example for the rest of the industry.”

Helpful Report

Thank you for your recent review. We greatly appreciate your feedback that we have shared with all the relevant teams. Our customers experiences. comments and suggestions are greatly important to the development of our brand, so we thank you for taking this time to share this with us. If we can be of further assistance, please reach out to our customer care email, enquiries@meandem.com We do hope you enjoy our future collections! Kind regards, Vanessa ME+EM Customer Care

“Timeless design, stylish. Easy to wear and combine separates. Comfortable”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality and practicality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Stylish well made clothes that fit to size. Long enough for taller ladies. Service is excellent whether in store or on line. Returns are very easy.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you love our brand, the fit of our pieces, and the services we provide both in-store and online, we look forward to you shopping with us again! If you have any concerns or queries, please get in touch so I can further assist. Kind Regards, Grace

“Excellent quality clothing .”

Helpful Report

Dear Caroline, Thank you for leaving your review with us. I am glad to hear you are loving our brand and the quality of our pieces, we look forward to you shopping with us again. Kind Regards, Grace

“Amazing quality, perfect design and fit x”

Helpful Report

Dear Emma, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you love our brand and that you have been satisfied with the fit and quality of your purchases, we look forward to you shopping with us again! Kind Regards, Grace

“Contemporary fashion with wonderfully flattering fits for any body shape and excellent fabric quality at a fair price.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Awesome design. They do fit very large tho.”

Helpful Report

Dear Smi, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our designs and we look forward to you shopping with us again! In regards however to size and fit, we always appreciate customer feedback, and this has since been passed over to our design team. If you have any other queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Quality isn't what it used to be...considering the price. Even with 50% off trousers but they used to be a perfect fit, sadly not the same. And of course, with being manufactured in China, very unreasonably asking for over £100 ...”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. However, I am disappointed to hear you have not been recently satisfied with the quality of our pieces, this is not the experience we want for our customers, and apologise for any inconvenience this has caused you. I can confirm that all our pieces are made by different manufacturers all over the world, and fabric content will also differ in price for each product, however, we appreciate this feedback and will pass this over to our design team. If however, you have any other queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Not recommended. I ordered a dress for a specific occassion. DHL emails noted the dress was going to be delivered on 4/29. It was not clear to me at all that this website ships from the UK. Now the package is stuck in customs and they want a tax id number. What a hassle and the dress will not be here for the event and I will have to return it regardless. Don't recommend this company.”

Helpful Report

“I find your sizing true to size mostly. Experienced only one jacket that came up small, I wasn’t to keen on pocket placement so I didn’t reorder. I find it easier to buy 2 sizes in tops to accommodate an oversized look or fitted, this applies mainly to blouses for me and sometimes jackets. I love most of your collections and find them true capsule pieces, enjoying flicking and scrolling through. Well photographed, although some poses by models obscure the outfit a little and are not true to posture! I have only had one faulty item which I need to return as it is coming undone. A knitwear vest in lilac that I love the colour of and are loathed to return but it is faulty. Your customer services team handled it well but I need to return for a full refund which has been offered, so yet to finalise. Some items you price favourably and some not so much. Occasionally I question the quality of a fabric and if it is really worth the price tag. Pricing is always a difficult area for me as I favour paying more and not buying twice! You are not always going to suit everyone price bracket, does this keep the brand a little more exclusive. I quite like that you are mainly online as I hate changing rooms! I can try on with correct shoes etc Laundering some items concern me occasionally, is it going to look as fresh after. I do wish that you had an exchange facility that was available on the returns form for so that it could be handled at your end and also postage complimentary. A little disappointing when you need a different size to have to go through the whole ordering process and also postage. Postage should be complimentary when a client has spent over a certain amount also if you have a loyal customer. Maybe an app would help customers. All in all, happy with ME+EM Thanks”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are very happy to hear that our customer care team were able to resolve your issue to your satisfaction! All of your feedback will be taken into consideration so we can evolve as a company. Kind regards, Christina ME+EM Customer Care

“I didnt. I wanted to review the summer shoes in your catalogue. Ive never seen anything so bad. The fit, the sryle how did you all miss this so bad? What a shame...your models look hideous in them. Your summer season isnt great either. What happened?”

Helpful Report

Dear Gaston, Thank you for taking the time to leave your review with us. We are very disappointed to hear you have not been satisfied with our recent spring/ summer collection, in particular, our shoes- we are very sorry to hear this and will be passing this feedback over to our design team. Please get in touch with us directly with us via email so we can hear your feedback further and find out what you would like from our collections. Hopefully, something will take your fancy in a later collection! Kind Regards, Grace

“I bought most uncomfortable shoes which give me pain and blisters on every finger . Company not taking any responsibility for faulty item. Shame will never buy anything from them again”

Helpful Report

Dear Tatiana, Thank you for taking the time to post your review. We are sorry that you unhappy with your recent purchase with ME+EM. Your correspondence via email with our customer care team has been carefully looked into and reviewed by our accessories team. Once again we are sorry for the disappointment caused. Kind regards, ME+EM Customer Care

“Really good quality and flattering trousers that are so difficult to find elsewhere.”

Helpful Report

Dear Hannah, Thank you for taking the time to leave your feedback. We are thrilled to know you find our trousers flattering and that you appriciate our high quality materials and construction. Please get in touch with our fabulous customer care team on 03456 800 975 if you ever have any queries or concerns. Kind regards, Robin

“I loved all the items I purchased. I did have to alter the pants since they were incredibly long and I am 170 cm. Unfortunately, most of the items I wanted were out of stock and were never restocked. Probably because I found you late in the season. I really wanted a shirt and leather pants that never came back into stock.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you are loving your recent order, and we look forward to you shopping with us again! In regards however to your feedback for the length of our trousers, this has since been passed over to our design team. If however, you have any further queries or concerns regarding size and fit, please get in touch directly so we can further assist. Kind Regards, Grace

“Love designs, quality & fit. Easy returns if needed.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

ME+EM is rated 4.4 based on 807 reviews