MCN Compare Reviews

Name: MCN Compare
Rating: 4.65

4.7 Rating 4,676 Reviews

96 %

of reviewers recommend MCN Compare

4.7

Based on 4,676 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0844 409 7587

Email:

customer.services@theinsurers.co.uk

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MCN Compare 5 star review on 22nd December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All quotes were the most expensive by far compared to the well know comparison sites. After realising this I used the others and got a great deal. However I was constantly pestered by your sales team for weeks after by phone asking if I had sorted my Insurance, most were very rude and even had one young lady just hang up on me when trying to explain to her they couldn’t help me. Clearly bonus target driven staff with zero interest in actually trying to help!!! Try harder please it was a very disappointing experience and to be honest you should be the go to company for most bikers not the other online sites.”

Helpful Report

Posted 3 months ago

“I had to sell my motorbike and it cost me more to cancel my insurance than if I did keep my bike 🏍”

Helpful Report

Posted 4 months ago

“Terrible communication, very poor customer service. I did not fill in the form with correctly but it went thru and they took my money. Apparently, I should have logged on to an account I did not have and got fined when they cancelled my policy after only 10 days, which they then had 2 charges for. They were very unfair. Subsequently I found another company Bennetts, cheaper- with better coverage”

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Posted 10 months ago

“Shocking experience!!! Would never attempt to insure via MCN again.”

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Posted 11 months ago

“Getting questioned about irrelevant things all the time, price not competitive at all, threatening with voiding my policy over made up issues. Definitelly would not pay out if anything was to happen.”

Helpful Report

Posted 11 months ago

“I did an honest mistake on my application related to no bonus claim (MCN was after recent one from last 2 years and I had my previous bikes insured over 3 years ago). I paid around £350 for annual policy. After that they questioned my no bonus claim as being invalid (rightly so) and recalculated my policy. Now they demanded over £800... I obtained new quotations based on zero years of no claim bonus and I got quotes from various providers for around £200 e.g. from Carole Nash. So MCN £800 was way above what was available on the market. I decided to cancel my policy with them but then they demanded £65 cancellation fee plus £32 for my bike being insured with them for only 6 days... No flexibility or a good will - once you pay them you are trapped. Besides no claim bonus saga they questioned lots of other things including the date my driving licence was issued, bike model etc. I spent overall over 2 hours on the phone with them and received over 10 emails within 2 days with various demands to provide more and more details. Lots of hassle, dishonest quotations based on thin air. Again, I did honest mistake not reading small print on their application but it costed me £97 to leave them. I would not recommend this company.”

Helpful Report

Posted 1 year ago

“I didn’t use you as you were to expensive Regard’s John”

Helpful Report

Posted 1 year ago

“Tripled the price because I moved overnight place for bike, so wanted me to pay or leave insurance, decided to leave, so they charged me for £32+ for 6 days and £65 cancellation fee. Theft.”

Helpful Report

Posted 1 year ago

“In a word….Useless. Took my details incorrectly, took 2 previous claims incorrectly, took my bike storage incorrectly, took my security incorrectly. The upshot was an expensive bunch of quotes, which I stupidly thought were accurate as I assumed MCN had done their job accurately. I only found out when I took out a policy ( via MCN ) and then read my insurance documents to reveal the extent of the inaccurate details. Rather than the advertisement states if a cheaper quote, mine was about double and now I’m stuck with it for 1 year as it will cost me more to cancel and take out again without using MCN as an intermediary.”

Helpful Report

Posted 1 year ago

“Typical price comparison site.... Reel you in with a really low offer, you think its great and click to buy only to find the price is nearly double the original quote.... What a joke, shame its not remotely funny though.”

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Posted 1 year ago

“weak weak”

Helpful Report

Posted 1 year ago

“Disgusting service Two days already I tried to renew my policy. Because of constant glitches In MCE sistem and delays with verification information I've late to renew it is lapsed. Two days I have spoke already with seven different mce agent's (Glen, Mary, Nicole, Jobr, Jiba, Mel and Lenser) So they introduced themselves to me. Almost all of them advises were absolutely pointless. Only thing they do, asking your details during 5-minutes and then send you to them website to fill in questionnaire to get new quote. I've done it 4 times already during last day. The last agent Lenser I called him five minutes before closing. After 10 minutes of inquiries he asked to stay on the line and hung up. Apparently, he decided it was time to go home. As I dealt with this company also in the past I would like to warn all others that several times I caught them agent's on obvious lies. So I advise you to write all names of agent's you spoke with, time of conversation and other details if you deal with them.”

Helpful Report

Posted 1 year ago

“Tried to phone for my sons policy taken money says we are covered but no policy ! Blaming post office for delays Ask for policy to be sent by email which as never arrived Must have phoned 5-6 times never get through”

Helpful Report

Posted 1 year ago

“Not a good experience. All seemed well and I ended up buying my insurance from Bennetts. A few days later a letter arrives, must be my docs I think but it is Bennetts asking for proof of 9 years no claims. I've actually got this on another bike and was asked about other vehicles on MCN compare. What I did request for my quote was 0 years no claims as this policy wouldn't be replacing my other bike. I then have to contact both insurance companies, old bike and Bennetts. Obviously my existing insurer doesn't want to provide proof of no claims discount on a current policy, not unless I close it. Nevermind say Bennets just pay us an extra £96.00. You could close the policy but we'll charge you to do that too. I have to resist this on principle but wonder how many people do, after all I've been honest with my info and request. The insurer blames MCN Compare. I know I answered all the info correctly. Eventually after much 'I need to speak to my manager' from the lady on the phone we manage to get to a solution and guess what that is... I pay more. In the end the policy was cancelled, charge waived and a new policy started for £20.00 more than the original quote. What really bugs me about this is the prices you are seeing on MCN Compare aren't correct or the one you'll end up paying. The question remains are MCN Compare giving the insurance companies the wrong info or are the insurance companies, in this case Bennetts, showing you a cheaper price while being compared but bumping it up later? A friend in the insurance industry tells me they call it scheduling and they'll try to get as much out of you as they can...What a racket Riders beware!”

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Posted 1 year ago

“Far to expensive went with Hastings same deal near enough £92 cheaper steve”

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Posted 1 year ago

“To expensive”

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Posted 1 year ago

“Input data and selected Bikesure, duly progressed to take cover. Was then contacted, a gross mismanagement of data; had to pay additional premiums: use with care!”

Helpful Report

Posted 1 year ago

“Absolutely nightmare”

Helpful Report

Posted 1 year ago

“Shocking service. Received a text to contact them regarding the policy. They changed my name to my full name and there was an issue with the date of purchase of the bike as the form had automatically filled it in from a previous quote the previous year. MCN tried to charge me a further £70 on the policy and stated £35 was an admin fee. When I said cancel it as the policy was only £110 I was charged £28 cancellation fee from the insurer ( for less than an hour ) and also £35 from MCN for admin. Shocking service and a licence to print money for them. Check check and triple check your form before submitting it. Even better ring companies up.”