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masdings.com Reviews

4.8 Rating 6,565 Reviews

96 %

of reviewers recommend masdings.com

Company Reviews

Product Reviews

4.8

Based on 6,565 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01636703050

Email:

ben@masdings.com

Location:

13 Middlegate
Newark
NG24 1AG

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masdings.com 5 star review on 31st March 2024

OLUWASEYI ADEBANJO

masdings.com 5 star review on 9th February 2024

masdings.com 5 star review on 13th November 2023

masdings.com 5 star review on 2nd September 2023

masdings.com 5 star review on 2nd September 2023

masdings.com 5 star review on 28th July 2023

Charles Bettison

masdings.com 5 star review on 26th July 2023

58

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, nothing to say about Masdings. BUT the Society responsible for the delivery here in Luxembourg (DPD) has NOT delivered the parcel, even though they say it has been delivered...VERY BAD SERVICE and the PARCEL is now DISAPPEARED... Giorgio Pieretto (Luxembourg)”

Posted 5 years ago

“Received this email asking for a review before royal mail have even received my parcel for delivery....bit hard to review something you have still to receive!!!”

Posted 5 years ago

“I made an order worth ~£260. I got an email on Wednesday 13.11.18 saying my parcel will be delivered on Friday 15.11.18 and that I would receive email on that day. I never received an email OR my parcel. I’m very disappointed with the company especially when I was charged for this delivery. Still waiting for my parcel.”

Posted 5 years ago

“Lovely Ted Baker top at a really good price. Excellent service and delivery.”

Posted 5 years ago

“A”

Posted 5 years ago

Hello, PayPal informed us that this order was fraudulent and we were to cancel this order. Is this not correct?

Posted 5 years ago

“Hi still waiting for my order to come cld u tell me when it will arrive thks”

Posted 5 years ago

“Poor service”

Posted 5 years ago

“Item wrongly reported in stock. You sent me an email and held other item and didn’t ship. Second item arrived looks like a sack of potatoes on far too big. Difficult to return. Won’t use again”

Posted 5 years ago

“Absolutely appalling customer service. Arranged for delivery to a pick up shop for Friday. Got an email saying delayed till Monday. Not much good when it’s a present for the weekend! Emailed on Friday which the responded to at 4pm today saying the email was a mistake and the parcel had been delivered on Friday. Went to collect and they refused to hand it over because I didn’t have a pick up code from DPD and they wouldn’t accept my photo driving licence as adequate ID. Have emailed them again but not holding my breath for a quick response and definitely won’t be doing another 30 mile round trip to collect. Can’t comment on the contents of the parcel as I haven’t seen the,m., certainly need to look at their communication between themselves, customers and couriers.”

Posted 5 years ago

“Ordered for next day delivery. Should have arrived today but got a message at lunchtime to say delayed until Monday. No good to me I need it for a present. Messaged Masdings and they haven’t even responded! Disappointed with customer service. Now have no Birthday present for my husband on Sunday!”

Posted 5 years ago

“The product is not the one i order!”

Posted 5 years ago

“although l received a dispatch email on the 31/03/2018 l still haven't had my order and it's the 05/04/2018............”

Posted 6 years ago

“Delivery shocking ordered before 7.30am Monday morning paid for next day delivery. It didn't arrive but according to delivery I had re arranged the date to come Thurs. Didnt arrive till Friday got a refund but never had problems like this, won't be using this site again”

Posted 6 years ago

“Sad to say, I haven’t received my order up to this moment.”

Posted 6 years ago

“Very disappointed with the trainers I received, they were delivered in a ripped box and no packaging to protect the trainers in the box I paid over £100 for these trainers and the condition in which they were received was very disappointing I will not be ordering from this ccompany again”

Posted 6 years ago

“Ordered my product, got the confirmation then a following day received an email to say that it was no longer in stock.”

Posted 6 years ago

“Ordered a medium jacket sleeves to tight had to call customer service as didn’t receive any docs in the parcel to be told to send it back paid £8 to send back to then be told I wouldn’t get a refund only a credit note as I was out of the terms of refund by 2 days goods were not fit for purpose as I had tried it on a small 16 year old and the arms were tight on him customer service don’t listen.........I will never use this company again and will not recommend to anyone”

Posted 6 years ago

“The trainers shown on your website were not the ones I received. This is false advertising. Not a happy customer. Won’t be shopping with you again. Now I have the trouble of sending the trainers back.”

Posted 6 years ago

“Never recieved handbag which was my daughters Christmas present”

Posted 6 years ago

“Placed an order only to receive an email 3 days later saying order cancelled due to stock shortage. This item was a present and shouldn't have been on website to order if no stock”

Posted 6 years ago

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masdings.com is rated 4.8 based on 6,565 reviews