“I THINK THE MAPS ARE GOOD ALTHOUGH STILL QUITE EXPENSIVE. i THINK THAT REGULAR USERS SHOULD GET A BETTER RATE THAT OTHERS USING ONCE OFF! ESPECIALLY SMALL BUSINESSES LIKE MINE!
COLIN
THE HOME ARCHITECT LTD.”
Dear Colin, thank you very much for your feedback and your review. We offer a professional account for regular users. Please email support@mapserve.co.uk for more information.
“I find the website really easy to use but would be better if it was possible to add more than one item in the basket at a time.
Also when I purchase a black and white dxf it never seems to work properly, have to buy a dwg and convert the file.
Overall a great site and very easy to use.”
Dear customer thank you for taking the time to provide a review for us. If there is a mistake with your order please email support@mapserve.co.uk and we should be able to convert your file to your desired format. You can indeed add more than one item to your basket and you can also save your areas and add them on at a later time. Please contact us and we'll assist you with that.
“Good, easy to use service. However, one issue is that the DWG export doesn't seem to include the property boundary line selected on the map. Other than this, the service is good and cost effective.”
Thank you for your review Matthiew. The selection tools work only with PDFs and PNGs because it is far more accurate to outline using your CAD software. However, if you have any more questions on the matter please email us at support@mapserve.co.uk and we'll be happy to assist you.
“Mapserve offer a great service - the system is easy to use and is efficient and effective. The introduction of title boundaries as an option is also extremely useful.”
“Good service, however, be careful you do not run out of detailed "views" before purchase as they are limited. This did cause a problem and I had to "Guess" the area I purchased. Perhaps it is because I do not use this service very often. An instruction booklet would help here.”
Dear customer, the free views are reset every time you purchase. We need to limit them due to royalty reasons but if you encounter this issue please let us know and we'll sort it out for you.
“Yes it’s good service
But you can improve following BIM
Because technology moving very fast
Therefore have to upgrade using methods as BIM technology moving on
Kind regards
Eng Faiz Rasool”
“Would be good if we could get info on;
Conservation area
Flood risk including surface water
Listed buildings
Area of outstanding natural beauty
Green belt
A grab all on these when we get the os map would be great for architects”
Dear customer thank you so much for your feedback. We already offer some of the information you requested such as listed building, AONB, Greenbelt zone etc. Please email us at support@mapserve.co.uk with this request and we'll be able to direct you towards the information.
Kind regards,
“I was looking for a map that accurately showed our freehold boundaries and the ability to download as DWGs was excellent. Easy to use and got what I needed quickly and accurately!”
“Thanks for allowing comment...
Slightly confusing - you need to prepare an "idiots" step by step guide to show how to down load. If you don't download on a regular basis - often you have to trial and error to re-discover how to download.
It would be beneficial to allow users to set up an account - allowing automatic payment without having to enter card details every time, etc.
Add the VAT at the outset and not at the order confirmation stage.
but otherwise very good..
I trust the above is of some help
JCR PLANNING”
Dear Craig thank you so much for your review. We offer a professional account with the option to pay by invoice or gocardless. Please send us a message on support@mapserve.co.uk for more information. Also about downloading your plans we are happy to offer you a demo at your convenience to solve any questions you might have.
