Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 858 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 858 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant, thank you Paul and Jake. I love my new Time ADHX45. It was well worth the journey from South Wales. I really value the fact that my bike had been built with great skill and attention to detail. And that it has been customised to my requirements rather than those of the marketing dept of some large bike company. I wish you every success and hope that a lot more cyclists see the sense in adopting your custom approach to bike buying.”

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Posted 1 year ago

Thanks Richard, Sorry for the Monday morning cleaning and delivery chaos.

Posted 1 year ago

“Great service-not much else to say. What else do you want from a bike mechanic?”

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Posted 2 years ago

“Speedy delivery, items just described and what they use in their you tube videos, what more can you say, perfect does the job. Thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very prompt and good service. This is the second time only but I would recommend you to use them. I will certainly be coming back for all my MTB requirements”

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Posted 2 years ago

“Mapdec built a Time ADH for me transferring parts that could be used from my ORRO and sourcing parts that were needed to complete the build all in all a superb experience well worth the journey from west yorkshire many thanks Paul and staff.”

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Posted 2 years ago

Great to meet you and create your dream bike. Thank you

Posted 2 years ago

“Mapdec have recently custom built a Time ADH bike for use. We supplied all of the parts and they have built the bike to a very high standard. The level of customer service from start to finish was excellent! Highly Recommend.”

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Posted 2 years ago

A real pleasure, thank you. Stunning build.

Posted 2 years ago

“I had Mapdec rebuild my Zipp 303S wheels on DT Swiss 240 hubs and am extremely pleased with the whole process. They had no problem dealing with me shipping the wheels to them, kept me up to date with the work and were happy to answer any questions I had. A great experience and the new hubs are a fantastic upgrade.”

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Posted 2 years ago

“Great service and guidance from the team”

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Posted 2 years ago

“A tale of two bikes for an extended trip with two races. Jake went the extra mile so I could race my MTB abroad. Last minute .com! A great relief. Many thanks. My TT bike was a flying machine in Belgium, and got me 4th place in a race of over 3 hours by 13 seconds! Not a podium, but dashed close. Race services work!”

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Posted 2 years ago

“I always use Mapdec these days. All the staff are extremely knowledgeable and professional. The work done on my bike over the past few years has always been first class. I can recommend Paul and his team wholeheartedly.”

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Posted 2 years ago

“Great service, experienced staff”

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Posted 2 years ago

“(5 Stars) Looks exactly like it did in the video for packaging. Perfect little grease dispensers to avoid wasting and cleanup. Very nice tools!”

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Posted 2 years ago

“Very helpful and friendly staff who were knowledgeable and informative. Overall great service. Thank you.”

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Posted 2 years ago

“Excellent, managed to fit me in at short notice and got my bike fixed really quickly. Thank you.”

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Posted 2 years ago

“Paul and the Mapdec crew are not only amazing at customer service but also knowledgeable and experienced in the trade. I can rely on Paul to give me sound advise and cut through marketing clamour. In my dealing with Mapdec, they have not pushed for sales but concentrated on what I wanted and how best would that serve my requirements, while presenting me with other available options. I am not local to Kendal and have to travel from Manchester - a trip I would happily make to make sure that I am getting a quality service. Mapdec is everything that you would want: Accuracy, efficiency, quality, honesty”

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Posted 2 years ago

“I am new to the world of road bikes, bought a second hand Ribble and I wanted “easier” gears for the Cumbrian hills. Gave these guys a call and they talked me through the options Took the bike in and 4 days later all the work was done. An excellent job and great customer service to go with it. Highly recommend Mapdec and will use time and again. Thankyou”

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Posted 2 years ago

“Excellent secret as usual”

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Posted 2 years ago

“Super helpful, with a wheel service. Really pro setup”

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Posted 2 years ago

“Awesome service, great advice. Bike runs smooth and will hopefully keep me going for a few more years 👍”

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Posted 2 years ago

Mapdec Cycle Works is rated 4.9 based on 858 reviews