Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 834 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539267562

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paul, Jake & Team. Just collected my new Look 765 Optimum. I am looking forward to many miles of smooth cycling even on our crumbling roads 😂. Thank you for giving me lots of time & information to help with this bike build. Keep up with the good work. Ian”

Helpful Report

Posted 1 year ago

“Excellent bike workshop. Revitalised my 13 year old Look to being like new. Did what needed doing to a very high standard and didn’t spend my money on unnecessary stuff. Top marks. Nice folk as well and easy to deal with.”

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Posted 1 year ago

“Listened to what I wanted and didn't try and sell anything unnecessary. Good spot 👍”

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Posted 1 year ago

“Great service & communication from initial contact through to purchase and delivery. All within timely manner after Jake went through the options and process. Items were put together and securely packaged. Highly recommend. Not used item yet so can’t comment on quality FFWD products.”

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Posted 1 year ago

“Mapdec did a good service of the handcycle and a quick turnaround too! A friendly and enthusiastic group of mechanics. 👍 Lynn”

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Posted 1 year ago

“Brought my Look 585 over to Mapdec to “make it lovely again” and that’s just what they’ve done. Did what was needed doing to a very high standard and keep me “in the loop” throughout. Didn’t do what didn’t need doing; so kept the cost very acceptable. Top marks, worth the trip across the Pennines.”

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Posted 1 year ago

“Great service from paul and the team wouldnt go anywhere else for any work on my bikes”

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Posted 1 year ago

“Simple job done well.bike which is my turbo bike shifts perfectly. I think one of the new mechanics did the job. Great news for Mapdec.”

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Posted 1 year ago

“Fantastic customer service. They really do want you to be happy. I wouldn't take my bike anywhere else.”

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Posted 1 year ago

“Great service and buying experience. As a woman , I’ve not always had the best experiences in bike shops but Mapdec were brilliant. I got sound expert advice that made sense and I felt listened to. I’d highly recommend Mapdec to anyone looking for a real cycling specialist. You should have seen my smile when I finally got out on my new Time bike so expertly built (once the grit was cleared)! Thanks all.”

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Posted 1 year ago

“Thank you for your fantastic service, bike is amazing and I’m really enjoying the Di2 highly recommend”

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Posted 1 year ago

“Brilliant service as always”

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Posted 1 year ago

“Great team who know exactly what they are doing. Just wish they were closer to me! Excellent professional service, highly recommended.”

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Posted 1 year ago

“Always great service from Paul and his team”

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Posted 1 year ago

“We had a problem with a retrofitted e-bike where the battery/motor no longer worked. Mapdec invested a lot of time diagnosing the issues, and in the end, we decided to replace the system, which Mapdec did, involving us in selecting the optimum components. The team is professional and friendly, and the pricing is fair and reasonable. It's great to have such an excellent service in Kendal. I would not hesitate to recommend them for servicing or repairs, and if I wanted a new custom bike, I would also approach them first.”

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Posted 1 year ago

“Have been following Mapdec on YouTube for some time and visited the shop to see both Time and Look frames. Paul gave his usual unbiased opinion and so I have asked him to custom build a Time ADHX. Thanks for your help!”

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Posted 1 year ago

“Amazing service and would highly recommend Mapdec.”

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Posted 1 year ago

“Great service. Thanks.”

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Posted 1 year ago

“Brilliant, thank you Paul and Jake. I love my new Time ADHX45. It was well worth the journey from South Wales. I really value the fact that my bike had been built with great skill and attention to detail. And that it has been customised to my requirements rather than those of the marketing dept of some large bike company. I wish you every success and hope that a lot more cyclists see the sense in adopting your custom approach to bike buying.”

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Posted 1 year ago

Thanks Richard, Sorry for the Monday morning cleaning and delivery chaos.

Posted 1 year ago

“Great service-not much else to say. What else do you want from a bike mechanic?”

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Posted 1 year ago

Mapdec Cycle Works is rated 4.9 based on 834 reviews