Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The fire was a great price. They were very helpful when we needed technical assistance and are altogether a very nice company to deal with.”

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Posted 8 years ago

“I have a log burner stone and I wanted a hoover for cleaning the stove out. The hoover I bought from this company does the job. I'm over the moon saves me a lot of work.”

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Posted 8 years ago

“Product was delivered quickly. Great communication from order placement, nice to have personal contact following order.”

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Posted 8 years ago

“If using the effect only it continues to blow out cold air, cooling the room you have just heated. I am seated about 3 metres away and you can feel the draught on your legs.”

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Posted 8 years ago

“Great service, needed refund due to stove out of stock and hassle free refund organised in a timely manner.”

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Posted 8 years ago

“Good advice and service. Delivered on time.”

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Posted 8 years ago

“The telephone service I received was first class the price excellent and the the fire was delivered on time. Two further calls for after sales advice were excellent. I have recommended your company to several of my friends. Thanks for a first class service. T. Brown Cambridgshire”

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(10950) - Posted 8 years ago

“Easy to deal with and do what they say they will - no pressure - polite, friendly and helpful. Delivery was quick as well! If I ever have any further need they are top of the list!”

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(10948) - Posted 8 years ago

“All done before winter! Fitters arrived on time and gave good instructions. Showroom staff very helpful without being pushy.”

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(1095) - Posted 8 years ago

“Efficient, professional and friendly.”

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(10920) - Posted 8 years ago

“It does what it says on the tin”

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(10914) - Posted 8 years ago

“Very helpful over the phone”

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(8888) - Posted 8 years ago

“Very good service and helpful staff”

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(10953) - Posted 8 years ago

“Very good stove at a very competitive price! Also got a free stove cleaning kit :)”

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Posted 8 years ago

“Manor House did every thing that it said it would, I had no problem with them at all, from ordering on line, to speaking to them on the phone, they phoned back when they said they would, a very efficient company.”

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Posted 8 years ago

“They supplied the product I wanted at a very competitive price and it was delivered quickly to my home. Very satisfied.”

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Posted 8 years ago

“Excellent service and item. No complaints at all 5* service”

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Posted 8 years ago

“Easy to deal with and prompt service. Installation was carried out with minimum disruption and incorrect part sent by manufacturer was sorted and installed within 48 hours.”

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Posted 8 years ago

“Excellent, informative and helpful staff who pointed us in the right direction. Very pleased with the appearance and way the stove was installed with the existing fireplace given a facelift and now looks like new.”

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Posted 8 years ago

“My Fireplace was ordered and fitted in record time The customer service was professional and courteous! I am extremely happy with the result!”

Manor House Fireplaces 5 star review on 9th August 2016

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Posted 8 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews