maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,748 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ! Fast delivery thankyou”

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“Ordered a Jellycat Gorilla…..got sent a Sloth🤦‍♂️”

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“Awesome quick delivery and a great price. The kids were happy with their Highland cow cuddly toys. Great service.”

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“Curtains are beautiful and arrived very quickly.”

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“Very pleased with my purchase,”

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“I visited your shop in Benson with a relative who has moved nearby. She loved an illuminated globe on show, so when home I was delighted to find your website and put in an order. It arrived very speedily, very well packed and is now wrapped for Christmas. I fully recommend your service and look forward to visiting the shop again.”

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“I ordered several items from M & W a short while ago. The parcel arrived in good condition and promptly so I have just out in another order. Great prices on Sophie Allport. My only criticism of the website is that you don’t seem to be able to browse all items without selecting a particular brand, many of which I am not familiar with. Maybe that was just me unable to browse in that way? Easy to use otherwise and dealt with order quickly.”

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“Arrived on time and well packaged so we are very happy with the purchase and experience with this company..”

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“Very speedy delivery and beautiful product”

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“Excellent service, thank you”

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“Excellent service. Very pleased with purchase.”

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“Brilliant service .. Bedding is absolutely beautiful quality.. will use you again 5*****”

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“I purchased Voyage Maison Hedgerow curtains for my bedroom. I cannot believe the excellent quality of these fully lined curtains and excellent workmanship. I usually handmade my own curtains, but I could never have made them fr the price I paid. I’m truly impressed with the curtains and the speedy service of delivery. I’m now measuring all my windows and will order more asap!! Thank you Maison White, I highly recommend you!!!”

maisonwhite.co.uk 5 star review on 25th November 2021

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“The item came quickly and was half well packaged. However, the item I ordered came broken in the post due to the lack of bubble wrap around one of the deers legs. Luckily was able fix it. Overall good service but due to broken item four stars.”

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“Really pleased with service, price and delivery”

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“Absolutely wonderful shopping experience.. thank you”

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“The jellcat elf arrived within a couple of days and is gorgeous. Was smaller than I'd hoped for as when I looked at the size I hadn't thought that it's sitting down. Still lovely though.”

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“Excellent speedy service. Items arrived, well packaged, not too much packaging, in very quick time. Good price for the items and items in perfect condition. Thank you very much, very happy to recommend Maisonwhite.co.uk”

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“Bought as a gift. I am very pleased with the product. It is beautifully made and I'm sure the recipient will love it as much as I do.”

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“Really good service- gift wrapping was lovely!! Very impressed”

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maisonwhite.co.uk is rated 4.9 based on 7,748 reviews