maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Duck as described although feet are different colours”

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“I am very happy with how quickly my order was both dealt with and delivered.”

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“Gorgeous cushion, much cheaper than I could find it elsewhere. Arrived quickly and was updated throughout delivery process, will definitely shop at MaisonWhite again”

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“Good fast efficient service and delivery. Very pleased with product. Thank you.”

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“It was delivered on time, and packaged lovely”

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“Always a great experience shopping at Maison White. Very fast service and carefully packed. Thank you.”

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“Excellent service, delightful ducks which are winging their way as gifts for my friends in Japan. Will certainly use this company again.”

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“There 2as a problem with a damaged item. The staff were very helpful and the problem was quickly and politely resolved.”

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“Fantastic dispatch and delivery time. Would highly recommend and will definitely shop here again. Many thanks 😀”

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“I have purchased Sara miller ( portmeirion ) Dinner set , delivery was super quick and was so so happy with my order, upon arrival I found one dinner plate was chipped I called them and emailed the picture as well and you know what they delivered replacement next day. I am extremely pleased with customer service with staff with purchase 10/10”

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“Quick and easy order process. Great price and items arrived well packaged. Thank you”

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“Fast and efficient service. Kept fully informed from ordering through to delivery.”

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“Items ordered where just what I needed, arrived quickly, we’ll packed and a fair price”

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“Lovely product, fast delivery”

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“Easy ordering process, competitive pricing, item delivered quickly. Very satisfied.”

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“Easy ordering process, fast delivery and a lovely dog bed at a great price!”

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“Excellent. Fantastic Communication. I will definitely be ordered again. Highly Recommend”

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“This is a wonderful site and I always manage to find what I want, at such a good price. Well done Maison White”

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“Jellycat soft toys reasonably priced, quick delivery and good communication. Would recommend.”

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“Excellent customer service! Had a little problem with an item I received and it was dealt with incredibly quickly and replacement arrived very next day! Would definitely recommend.”

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maisonwhite.co.uk is rated 4.9 based on 7,723 reviews