maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,758 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice website. Lovely range of Jellycats! Easy purchase. Delivery as per stated, on time.”

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“Lovely Jellycat toys, well wrapped and fast delivery. Great value too.”

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“Good stock of jellycat bunnies .Easy to order and prompt delivery. Very happy with service and item received”

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“Very prompt service and the item arrived safely and in great condition”

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“Very quick delivery and much cheaper for the same item I covered in s as farm shop-love it”

maisonwhite.co.uk 5 star review on 23rd July 2021

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“good shop trust i bought fatface polarbear duvet set and a childrens book they were shipped fast and packed good”

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“Great quality, speedy dispatch, super price, thank you”

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“We wanted a spare Jellycat sheepdog for our granddaughter as her first one is looking very much loved and bedraggled, should it ever get washed or even worse it gets lost. Maisonwhite is a brilliant website, order arrived 2 days later, well packed. Very happy with our purchase.”

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“Excellent fast service and communication which is rare these days! Thank you so much.”

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“Gorgeous jelly cat, really helpful customer service and super fast delivery. Will def purchase again”

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“Excellent service”

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“Good service - all arrived on time and as expected. Good price too!”

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“Excellent quality Jellycat bunny at a great price. Well packaged for delivery.”

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“Excellent service and products. Highly recommend.”

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“Excellent customer service and I'm very happy with my purchase.Thank you”

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“Wonderfully quick with an order, and fully satisfied, thank you.”

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“Excellent company to deal with had no problem from beginning to end on my jellycat comforter order can definitely recommend this company”