maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,758 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,758 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good priced item and prompt delivery”

Helpful Report

“Excellent product, excellent service, delivered when they said it would be delivered, no worries, no fuss, very very happy customer, thank you Maison White.”

Helpful Report

“Excellent service and goods arrived when said. Very pleased with purchases, grandchildren love them. Thank you.”

Helpful Report

“Super fast delivery , love the bee cushions, now have them in black and gold”

Helpful Report

“Very quick delivery”

Helpful Report

“Great service beautiful item”

Helpful Report

“Excellent customer service. Recieved wrong order they sorted the issue straight away and had my order reposted ASAP great all round”

Helpful Report

“Love our Jellycat toys, speedy delivery and great prices too!”

Helpful Report

“Super speedy delivery, and items as exactly how I expected!”

Helpful Report

“My order was despatched the following day & I was able to track it. I received my parcel quite quickly and was happy with my purchase. The whole process was quick and easy, would definitely shop with Maisonwhite again. Thank you.”

Helpful Report

“Great business to work with. Prompt delivery and items wrapped so nicely. Will be a returning customer.”

Helpful Report

“Easy to find what I was looking for on the website. After the order I was kept informed by email and my parcel arrived on time and well packaged. Very happy.”

Helpful Report

“Prompt delivery!”

Helpful Report

“Great service, website easy to use, quick delivery. Would definitely use Maison White again!”

Helpful Report

“Wonderful sevice. I purchased two Jellycat's for my Daughter. They were packaged really well & delivered safely the next day. Really good prices & fantastic customer service. I have purchased from Maison White before & most certainly will be again in the future. Thank you so much , my Daughter is over the moon.”

Helpful Report

“Excellent speedy service. Great quality bed set. Easy iron. Looks lovely”

Helpful Report

“Beautiful quality and quick delivery”

Helpful Report

“Very happy with the quality of soft toys. My little daughter adores them. Quick dispatch and delivery. Thank you!”

maisonwhite.co.uk 5 star review on 9th August 2021

Helpful Report

“Bought this Jelly Cat rabbit for my niece. It’s beautiful, so soft. Great price and very quick dispatch.”

Helpful Report

“Shipping was very fast especially for international. Also tracking was very well done. Thank you for having the item in stock as I was not able to find it in my country.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,758 reviews