maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with purchase and speedy delivery.”

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“Excellent response time to an email question I had about my order. Very helpful. Item arrived very promptly. Would definitely use again.”

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“Quick delivery great customer service”

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“First class service and good quality gifts. Quick delivery too”

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“Great service prompt delivery and a great product, for this through word of mouth and will definitely step use them again”

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“A well priced item .delivered very promptly.”

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“Excellent product and service.😊”

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“Very good service from ordering through to delivery. Excellent.”

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“Excellent service from start to finish. Wonderful products. Would definitely use this company again”

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“Arrived well packaged and on time”

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“Fast delivery, reasonable prices and lovely items. I bought several soft toys and they were all very soft and cuddly. Also cheaper than elsewhere as there was an offer. I will likely buy again and would recommend”

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“Excellent customer service and beautiful product ,however parcel force are letting the side down . I live on a cliff I have parcels del from other companies and royal mail ,parcel force did not bring my parcel they instead took it to a post office. no card left so took 3 attempts at local post offices to find my parcel. Your customer service lady was very understanding and refunded the p + p but it is a shame for you as a company other customers may not be as understanding as myself.”

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“As ever Maison White have delivered an exceptional service and beautiful Jellycat toys for my little one!”

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“Excellent service and sure my grandson will love his owl!! Definitely highly recommend”

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“Arrived quickly, good service. Love the jellycat products”

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“I'd made an error with the delivery address, it was going international, so they rang to confirm my UK address, therefore great customer service. Refunded excess postage straight away.”

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“Ordered Orla Kiely curtains. Item as expected & arrived within a few days.”

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“Good site to buy from, only one I could find that had discounted the item I wanted. P& P average price”

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“Amazing - £150 cheaper than others, delivered in 2 day, wonderful quality and everything was super easy.”

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“The table and chair was very good quality, and fairly easy to put together. Delivery was speedy. Altogether a good experience. Will use again and would definitely recommend.”

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maisonwhite.co.uk is rated 4.9 based on 7,723 reviews