maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,894 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and communication. Free delivery via royal mail within a few days. Item was the best price I could find on the internet and free delivery made it substantially cheaper than the next cheapest, well packaged and as expected. Would purchase again from Maison White.”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service and found the best deal with free delivery. It means a lot to us to know that you were pleased with your purchase and its packaging. We look forward to serving you again in the future! Warm wishes, Team maisonwhite.co.uk

“Purchased a beautiful king size duvet set from Maison White at an excellent price over 20% less than 'competitors'. Ordering online was incredibly easy. The website was welcoming and straightforward. Delighted with the speed of dispatch and delivery. A first class experience. Thank you.”

Helpful Report

Hi Edward, Thank you for your fantastic review! We are delighted to hear you enjoyed a seamless shopping experience with us and are thrilled with your lovely king size duvet set. It's great to know our pricing and service standards stood out for you. Looking forward to serving you again! Warm regards, Team maisonwhite.co.uk

“Very good customer service and I love the product.”

Helpful Report

Hi Sindy, Thank you for your fantastic review! We're delighted to hear that you love the product and that our customer service met your expectations. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

“A perfect jelly character dispatched quickly in a clear protective bag. A brilliant way to support smaller retailers.”

maisonwhite.co.uk 4 star review on 24th July 2025

Helpful Report

Hi Dot, Thank you for your kind words and for supporting independent retailers like us! We're delighted to hear you loved the jelly character and that it reached you quickly. Your feedback truly means a lot! Warm wishes, Team maisonwhite.co.uk

“Fantastic service quick & efficient top quality!! Thank you ☺️”

Helpful Report

Hi there, Thank you so much for your fantastic review! We're delighted to hear that you found our service quick and efficient. Your kind words truly mean a lot to us! Best wishes, Team maisonwhite.co.uk

“All round very good service.”

Helpful Report

Hi there, Thank you for your fantastic review! We’re delighted to hear you enjoyed our service. Your satisfaction is our top priority, and we truly appreciate your support. Warm regards, Team maisonwhite.co.uk

“No concerns good delivery and great purchases”

Helpful Report

Hi Bev, Thank you for your fantastic review! We’re delighted to hear that you had a great experience with us and that your purchases arrived promptly. Your satisfaction means a lot to us! Warm regards, Team maisonwhite.co.uk

“Excellent service would definitely use again”

Helpful Report

Hi Paula, Thank you so much for your fantastic review! We're delighted to hear you had a great experience with us and we can't wait to welcome you back in the future :) Warm regards, Team maisonwhite.co.uk

“An easy company to use and the little penquin came winging through the post to his new home. And sits with his big brother watching whatever is on tv.”

maisonwhite.co.uk 5 star review on 21st July 2025

Helpful Report

“Lovely bag and delivered promptly !!”

Helpful Report

Hi Tonya, Thank you for your fantastic review! We're delighted to hear that you love your bag and that it arrived promptly. Your satisfaction means so much to us! Warm regards, Team maisonwhite.co.uk

“Excellent service. Ordered by telephone Laura Ashley Gosford Grape curtains. Lovely curtains. Helpful phone assistant. Quickly delivered by Royal Mail. Cannot fault my order or delivery. I will definitely use Maison White again.”

Helpful Report

“Items arrived very quickly and well packaged. Haven't used the curtains yet but as they are Laura Ashley I do not anticipate any problems. They were very competitively priced.”

Helpful Report

“A lovely company to deal with. Fast delivery and lovely thick towels, well worth the money.”

Helpful Report

“Excellent customer service. In error I ordered without updating with our new address. It was straightforward to email customer service who came straight back with confirmation that they had updated my order’s delivery address.”

Helpful Report

“Excellent service. Can't fault. Placed jelly cat order, had confirmation and super quick delivery.”

Helpful Report

“Very pleased with my lovely Jellycat! Packed well. Fast delivery. Will be buying again in future!”