maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,148 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

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“Wrong item delivered - rectified immediately- no hassle at all. Very impressed with how well this was dealt with. Would definitely recommend 👍”

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“excellent communication, great product, fast delivery highly recommend this company”

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“Very positive review, good communication, items arrived promptly and great quality! Wouldn’t hesitate recommending!”

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“Good price and arrived very quickly! Could look into more sustainable packaging for fragile items.”

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“Good website, excellent value, well packaged, prompt delivery.”

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“Very pleased with the whole service from start to finish.”

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“Perfect just as expected, great service, thank you.”

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“Beautiful soft smooth quality bedding. love the designer tags and slept like a log. I am a bit of a princess and the pea Girl. any bobbly bedding is a no go for me. I'm hoping it washes as well as I am expecting it to.”

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“Scam. Bad website and rip off”

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Inflamatory and derogatory review without reason! You ordered from our website, we shipped the goods. That is all we can do! We have no control over customs charges, so nothing to do with us! You send a polite email regarding the situation and at the same time leave this review, what is you objective???

“Fabulous company! Great prices and prompt delivery. My order was well packaged too. Will definitely be a returning customer.”

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“Super fast dispatch and delivery, products are beautiful and as described! Thank you!”

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“Excellent price for the curtains I wanted (they are still at full pricewith other retailers!) fast free delivery and the curtains are just perfect 👌”

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“Very good service”

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“Goods shipped almost immediately and arrived quickly. Great prices and website easy to navigate. On my favourites list now as I will definitely use again”

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“I was looking for a particular brand of duvet cover as the colour and design was perfect for my colour scheme. It appeared to be sold out everywhere. I finally found it here and at a much better price ! Delivery was quick and I received regular updates about when to expect my order. I am delighted with my order and the service received. Thank you !”

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“Excellent quick service.”

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“Excellent company,easy to order and arrived promptly. Kept informed of progress and item in very good condition. Will definitely use this company again and recommend to others.”

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“Yes happy with the service and the product I ordered”

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“Quick quick very quick awesome fast great service very fast delivery.”

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Thanks for your review, I wonder what we need to do to make this more stars... ;) We're glad to hear it was quick and a great service

“I was extremely impressed with the service I received, not only very fast and efficient but as it was a gift I requested gift wrap as it was being sent direct, I subsequently received an email saying they were refunding the extra cost as the gift was too large and they could not justify the cost but they included card and wrapped it in glittery tissue for me so they went above and beyond! Excellent customer service too.”

Helpful Report

Hi Fran Thank you so much for leaving such a lovely review, also for your appreciative email. So kind. We hope your recipient loved their gift, a great choice. Best wishes Maison White

maisonwhite.co.uk is rated 4.9 based on 8,148 reviews