maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,761 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price and excellent fast delivery , great choice of products too”

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“Bought two jellycat comforter for granddaughters which were a great price and arrived very quickly. Lovely company to do business with, many thanks”

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“Very happy with my purchase great price too, generous sizing I order a double for my king quilt fits perfectly, great quality lovely bee detail duck egg/white tones perfect for spring”

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“My initial order was missing an item. Living in France I had to pay the duty on the complete order. I informed Maison White of the mising item and to their credit they resolved the matter in 24 hrs, even paying the additional French duty on the missing item. Had my order been correct, I would be giving them 5 stars. Excellent customer service.”

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“Great service and products. Thanks”

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“Good prices, easy ordering and quick delivery”

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“Great service with lots of communication and the item i ordered was perfect - than kyou”

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“Excellent company and service. I will definitely be using them again and my nephew loved his present”

maisonwhite.co.uk 5 star review on 26th March 2021

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“Wonderful customer service provided by the team at maisonwhite. I had an issue with a delivery and the team very helpful and swiftly dealt with my delivery concern. Which happened to be user error on my part, Maisonwhite were very polite and helpful.”

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“A great service! The price of your JellyCat bunnies was very competitive and the quality was very good. Prompt delivery service. Thank you for a lovely product at an excellent price.”

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“Delivery was very quick”

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“really pleased with service and products would use happily again”

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“I am very happy with my purchase.”

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“Orders came quickly and let’s you know when they’re on their way. Will definitely shop from here again. Very happy children with their jellycat bunnies 🐰 xx”

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“Really quick delivery! Product is beautiful and cheaper than other sites.”

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“Very efficient ordering and delivery to Ireland.”

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“Never used this company before, but I need not have worried. Very quick delivery and problem free order. Will definitely use again.”