maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,756 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift delivery”

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“Maisonette service is excellent, delivery is prompt, product quality superb”

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“Amazing service, I will definitely be ordering again!”

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“Brilliant service, brilliant price, will definitely order again from this company.”

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“I love Agnes and Cat soaps and candles, especially the soap on a rope as it definitely beats bottles of shower gel and the fragrances are lovely and long lasting, making the bathroom scented too! Maison White are one of the only places I’ve found as a stockist and they are always excellent with their delivery service and customer service.”

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“Despite there being a fault with an item (which wasn’t immediately obvious - I don’t blame Maison White for not seeing it before posting) they immediately resolved the situation, quickly sending a replacement to me in time for my daughter’s birthday!”

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“Fast delivery. Excellent product, will shop here again.”

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“Beautiful JellyCat Swelligant. Great service and delivery. Thank you so much. Would recommend maisonwhite. 🌟🌟🌟🌟🌟”

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“This is the first time I have used this company. Website easy to use. Good notification to keep me up to date. Items arrived promptly. Very pleased with the products. Material cut to pattern with selvedge included which I find helpful for lining up seams. Will use them again.”

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“smooth online transaction and quick delivery”

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“Received Mice decorations. They are well. Very pleased with my purchase.”

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“Fantastic site to buy from. My item was in the sale, so even better.”

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“I am very pleased with my order from Maison White. The online system was easy to follow and I was give regular updates on my orders progress. The item arrived very quickly, it was well packed and wrapped in a lovely scented bubble wrap!”

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“I bought a wrendale cat bowl.its absolutely lovely .I'm very pleased with it .also the order came very quick”

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“Quick delivery of my Orla Kiely curtains, how exciting, they're up and looking good. It was the cheapest price I could find for the size so I was very pleased 🙂”

maisonwhite.co.uk 5 star review on 17th September 2021

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“Speedy delivery, good prices, recommend this company.”

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“exceeded expectation”

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“Very pleased with service easy to order and fast delivery would certainly recommend and use again myself”

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“fast delivery and high quality product, highly recommend!”

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“Great service and although the requested size of my item wasn’t in stock, a larger size of the same item was despatched to me at the same cost. Very grateful and present was well received. Thank you team”

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maisonwhite.co.uk is rated 4.9 based on 7,756 reviews