maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,756 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my item was easy to find and order and shipping was very quick and well packaged.”

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“Great service and fast delivery. All as described. Very pleased.”

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“Fantastic Blue Soft Daddy & Baby Bunny to meet up with already owned and loved Pink Mummy Bunny :-). Betsy had Pink Mummy Bunny bought as a present when she was in Sheffield Children's Hospital and it never left her side. As you can see she is fit and well now!”

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“Great speedy service & good quality product”

maisonwhite.co.uk 5 star review on 14th September 2021

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“The hat I received is not what I expected and I wish to return it and get a refund, but no paperwork about returns. Not satisfactory.”

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Perhaps you have the wrong company - as we do not sell hats?

“Super helpful customer service! I would definitely recommend Maison White to others.”

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“Purchased Orla Kiely Linear Stem Whale Ready Made curtains which arrived promptly. I had previously purchased the same curtains in a different colour and was really happy with them. Decided to order a these for a change over the winter months, they are a lovely deep blue and really well made. An excellent purchase.”

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“Spoke to a lady on the phone about the product. Answered promptly and polite and helpful”

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“Exceptional Service.”

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“Love this item good service”

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“Fantastic value curtains half the price of any other shop or website! Beautiful quality too! Fast and efficient delivery, can’t fault a thing.”

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“Very good service! Happy with our cuddly seal. Thank you.”

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“Excellent prices and quick delivery. Will definitely happily shop with Maison White again!”

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“Great service. Very quick delivery.”

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“Came very quickly. Despite me accidentally placing separate orders, the items still got packaged together which was really appreciated”

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“I’ve used Maison White several times to buy gifts. Excellent products, often less expensive than other suppliers and with speedy delivery. Would definitely recommend.”

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“Query prior to purchase dealt with speedily. Order arrived on time! Can’t fault the service. Highly recommend.”

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“We ordered our chair from Maison White and were delighted with our order. Our order arrived well packaged and swiftly with Parcel force, we were kept informed at all times. We will use Maison White again as they are very reliable.”

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“Excellent service. Arrived on time with regular updates. They also stocked a product which was out of stock everywhere else. I would definitely shop with them again.”

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“Super fast service, items perfect, well packaged. Thank you”

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maisonwhite.co.uk is rated 4.9 based on 7,756 reviews