maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,735 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 22nd January 2026

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lovely Alice axolotl arrived quickly in time for my daughter’s birthday. It was her favourite gift. She’s 17! Easy to order, great delivery and a beautiful jellycat.”

maisonwhite.co.uk 5 star review on 22nd June 2022

Helpful Report

“Spot on service 😊😊👍🏼”

Helpful Report

“Quality item. Fast, efficient service.”

Helpful Report

“Very quick delivery, great products and great price.”

Helpful Report

“Beautiful product and service and delivery very professional”

Helpful Report

“Perfect new baby present. Very good price and fast delivery”

Helpful Report

“Quick delivery. Reasonable price for item ordered compared to other companies.”

Helpful Report

“This was a present so I haven't seen it yet but it was loved by the recipient. Good to receive an email from you asking if I wanted to include a card and message which I choose to do. Prompt delivery. Thank you very much.”

Helpful Report

“Bought curtains for my bedroom,over the moon with them,beautiful,amazing quality.I was so pleased I then ordered cushion's,recieved an email from a lovely lady called Michelle letting me know that they'll be with me in few weeks,worth the wait.”

Helpful Report

“I am absolutely delighted with the two moulin roti toys I purchased from you for two newborn babies (Mini Mouse and Agatha Cat.) These beautiful little toys are exactly right for newborns, with soft little arms, legs and tails that a tiny baby can hold. Beautifully dressed, Two I have previously bought became THE favourite toy and the child could hold it themselves and were still taken everywhere up to the age of 5 or so. Quick and efficient delivery. I really recommend them- couldn't go wrong!”

Helpful Report

“Excellent service”

Helpful Report

“Amazing Jellycat products and service, delivery”

Helpful Report

“Excellent service, friendly, helpful and delivery on time !”

Helpful Report

“The bunny got shipped and delivered really quickly! He is huge and cuddly and soft and I love him!!! Thank you”

Helpful Report

“Pleased with everything, the toy, quick shipment, the packaging and greetings card. I was expecting my item to arrive on Friday, but it was on Saturday, however it was Royal Mail delay, not Maison White.”

Helpful Report

“A wonderful gift for my best friend who loves drinking tea, this little fluffy teapot will certainly make her smile”

Helpful Report

“Very efficiently processed by maisonwhite.co.uk. Fair prices compared to High Street Retailers. Will definitely use this company again”