maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,039 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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“Excellent shopping experience. Super quick delivery.”

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“Lovely products, bought two jellycat bunnies at a brilliant price!”

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“Prompt delivery at a reasonable price.”

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“I recently made two Jellycat purchases on Maisonwhite.co.uk. The items arrived quickly, and well packaged! Would 100% recommend!”

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“Quick delivery, kept informed of dispatch via email, excellent packaging and product.”

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“Great service”

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“Excellent customer service from this company. Really good communications, swift delivery and quality product as described at a reasonable price. I would recommend.”

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“Lady in shop was really helpful when I called to ask for help and parcel got to me really quickly. Lovely service and products.”

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“Great selection of gifts! Reasonable prices. Fast dispatch. Quick response from lovely customer services folk! Definitely recommend!”

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“Product was lovely really pleased with quality. Excellent service & delivery experience.”

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“Speedy, friendly and a great price too, couldn’t be better, thank you!”

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“Easy transaction and speedy delivery, first class service”

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“Happy with the product and delivery speed”

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“Very nice, good quality, using them in bathroom and kitchen.”

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“Sadly one of the toys was not in a satisfactory condition and I was advised to contact the manufacturer. I don't think this is very good customer service.”

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Hi Sheena Thank you for taking the time to leave a review. I have looked into your case, and can only find that we answered yor query in a timely and complete fashion as best we could. There was little we could do about your complaint as the item you received is how they are. Which is why we could not send a replacement but you are welcome to return the item for a refund if you do not like the product or feel it does not meet standards. I am not sure what else we could have done! Kind regards Maison White

“Nice product, fast delivery. Good stuff!”

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“First time of using this company the service and communication was excellent would definitely recommend and will be using them again.”

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“Beautiful bedding and great price. Arrived very quickly and well packaged.thanks”

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“Very pleased with my wax melts, smell beautiful thank you”

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maisonwhite.co.uk is rated 4.9 based on 8,039 reviews