maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,765 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All items arrived well packed and in good time. Postage was very reasonable. Overall very pleased with service. Thank you.”

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“Very prompt postage and delivery. Lovely quality product for good price.”

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“Parcel came on time with no issues. Great service”

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“Very impressed! Will use again”

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“I hope that could build a station during weekends, because of some delivery companies would send parcels in weekends. At the same time, when they send the parcels finding nobody in the address, they usually turn back the parcels to the retailer. Thus, it makes many problems. Please try to think some methods to solve with this problems. Many thinks.”

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Thank you for your review You order was sent with Royal Mail who deliver Monday to Saturday and even Sunday in some places. They will leave parcel if instructed. I am sorry you felt there was an issue, we haven’t heard from you about this previously??

“I'm very pleased with how my purchase went. The site was very simple to use and I found lovely items. The transaction was quick, they kept me updated while waiting and my delivery arrived in great time. I would reccomend using this site 😊”

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“Very happy. My son will love it for his 1st birthday. Quick delivery . Xx”

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“The cushion is particularly lovely, so much so that a second one has been ordered! The jellycat toy and book are great and my great niece will love them!”

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“Goods ordered & received promptly”

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“Very quick delivery. It’s has been sold out in many places, I am very glad to find it from you. My 6 month baby loves her new new mewmew bear. Thank you very much.”

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“Fast efficient service and good communication.”

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“Great jellycats and quick delivery”

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“Received a Jellycat book as a gift & ordered the matching teddy. Item arrived very promptly & I had great difficulty not buying more off the website. Beautiful, high quality items. Will return.”

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“Fulfilled their next day delivery and great communication with update on order”

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“Super quick delivery of a lovely item!”

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“Speedy delivery. Good price”

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“Nice website, with excellent illustration and descriptions. Easy to set up account, place order and work through payment stages. Product arrived, very nicely wrapped and parcelled and was delivered exactly as promised. A pleasure to deal with.”

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“Quick delivery”

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“Fantastic service came quicker than estimated”

maisonwhite.co.uk 5 star review on 17th February 2021

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“I know I can always shop with confidence at Maisonwhite. The service is second to none and the quality of the goods is always of a very high standard. Thank you, stay safe. Lesley.”

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maisonwhite.co.uk is rated 4.9 based on 7,765 reviews