maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,631 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product. I would definitely use this company again. They even included a thank you note and sweet with the product. What a lovely idea and great customer service. You don't get that much these days so thank you.”

Helpful Report

“Exceptional customer service, go above and beyond that makes you stand out from other retailers. Excellent quality and value. Thank you”

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“Great service, came quickly and safely packaged.”

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“Really efficient service and a lovely product, really pleased!”

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“My wife loved this Christmas decoration and it arrived quivkly. We're very pleased..”

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“I am very pleased with the item I ordered its as seen on line very vibrant beautiful, also the service was very efficient and quick thank you .”

Helpful Report

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you are pleased with your item and find it as vibrant and beautiful as it appeared online. Your kind words about our efficient service mean a lot to us! Warm wishes, Team maisonwhite.co.uk

“Great customer service and good value for money. Package was sent promptly and very well packaged. Very happy.”

Helpful Report

Hi Fiona, Thank you for your fantastic review! We’re so glad to hear that you had a great experience with our customer service and found good value in your purchase. It’s always our aim to ensure timely and careful delivery, and we’re thrilled you were happy with your package! Warm regards, Team maisonwhite.co.uk

“Very pleased with the price, service and product! Thank ypu”

maisonwhite.co.uk 5 star review on 24th September 2025

Helpful Report

Hi Michele, Thank you for your amazing review! We’re delighted to hear that you’re pleased with the price, service, and product. Your satisfaction is our top priority, and we appreciate your kind words! Best wishes, Team maisonwhite.co.uk

“My order was delivered promptly and without difficulty.”

Helpful Report

Hi Annabel, Thank you for your lovely review! We're delighted to hear that your order was delivered promptly and without any hassle. Your satisfaction is very important to us, and it's wonderful to know we met your expectations! Best wishes, Team maisonwhite.co.uk

“Lovely duvet, great price, efficient service!”

Helpful Report

Hi Sarah, Thank you so much for your lovely review! We’re delighted to hear that you are happy with your duvet and that you found our service efficient. Your support means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Ordered bedding at weekend which was quickly dispatched, l was notified promptly and given tracking details, parcel delivered to my village in north Northumberland on Thursday afternoon. I can highly recommend Maison White.”

Helpful Report

Hi Brian, Thank you so much for your lovely review! We’re thrilled to hear that your order was dispatched quickly and that you received all the necessary updates along the way. It’s wonderful to know that your parcel made it to you in Northumberland without a hitch. Your recommendation means the world to us! Best wishes, Team maisonwhite.co.uk

“Lovely curtains which arrived proptly”

Helpful Report

Hi Catherine, Thank you so much for your lovely review! We’re so pleased to hear that you are happy with your curtains and that they arrived promptly. Your satisfaction means the world to us! Warm wishes, Team maisonwhite.co.uk

“Delivery as promised. Beautiful packaging very impressed. Thanks for the sweets an unexpected treat!!”

Helpful Report

Hi Sheila, Thank you so much for your lovely review! We’re thrilled to hear that your delivery was on time and that you were impressed with our beautiful packaging. We’re glad you enjoyed the sweets too – it’s our little way of saying thanks! Warm wishes, Team maisonwhite.co.uk

“My order was dispatched and delivered very quickly. I would definitely buy from Maisonwhite again.”

Helpful Report

Hi there, Thank you for your glowing review! We’re delighted to hear that your order was dispatched and delivered promptly. Your willingness to shop with us again truly means a lot! Best regards, Team maisonwhite.co.uk

“Study (but elegant) glass candle pillars! Arrived quickly.”

Helpful Report

Hi there, Thank you so much for your lovely review! We're thrilled to hear that you appreciate the sturdy yet elegant design of our glass candle pillars and that they arrived quickly. Your feedback means a lot to us! Warm wishes, Team maisonwhite.co.uk

“Purchase handled by Company promptly with receipt of goods within 48 hours. Impressed.”

Helpful Report

Hi Gordon, Thank you for your fantastic review! We’re thrilled to hear that your purchase was handled promptly and that you received your goods so quickly. Your satisfaction is our priority, and we appreciate your kind feedback! Warm regards, Team maisonwhite.co.uk

“Excelent communication and service from this small business, delighted with my purchase, it's unusual and stands out well on my wall, love hearing the on the hour chime.”

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“Easy to navigate website, great choice of jekkycats, super fast delivery”

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“Loved the range of beautiful things. Bought few presents I was looking for. Thank you!”

Helpful Report

Hi Natalia, Thank you so much for your lovely review! We’re thrilled to hear that you loved our range of beautiful items and found the perfect presents you were looking for. Your support truly means the world to us! Warm regards, Team maisonwhite.co.uk

“Lovely item and received promptly and in perfect condition”

Helpful Report

Hi Louise, Thank you so much for your lovely review! We’re thrilled to hear that your item arrived promptly and in perfect condition. Your feedback truly brightens our day! Warm wishes, Team maisonwhite.co.uk

maisonwhite.co.uk is rated 4.9 based on 7,631 reviews