maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,628 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.I have been trying to find this rare Jellycat for a while now. Maison White notified me when they had stock available.”

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“This is a brilliant seller. The package arrived well packed and on time. Notifications were given about delivery. I will use this site again.”

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“Beautiful lamp both in quality and looks.”

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“Gorgeous product and a quick seamless delivery”

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“Very quick delivery and beautifully packaged.”

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“Well packaged and promptly delivered. Good quality item”

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“Quick delivery &we'll packaged”

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“I was able to find a lovely birthday present for our granddaughter at a great price and with speedy delivery!”

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“Daisy Puffin arrived the next day and I love her. Already have the puffin with the sou'wester so complement each other. Great company to use”

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“Very pleased with the product and the service. I'm sure my baseball loving grandson in the US will be thrilled with it.”

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“Excellent service, communication and deliver of item. I would recommend maison white as an efficient and professional company.”

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“I bought this product last year as a gift for a friend. This year I have bought more. Good efficient service. I will be buying from you again.”

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“Really couldn’t be more pleased with the service I received: the website was simple and easy to use, and the buying process simple; I was kept updated throughout the sending process; and then the parcel arrived quickly and beautifully made up. Very happy :)”

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“Good one hhgfyj vsfhnbf”

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“I bought a battery charged gold star table light. I had seen them and liked them but there were none to be found where I live so I looked online and found them at Maison White. The service was very good and I would use them again in future. I liked the little surprise in the box! Thank you.”

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“My order arrived extremely quickly, and was well-packaged. It was exactly what I wanted and I’m very pleased with my purchase.”

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“Beautiful good quality towels. Look lovely in my art deco bathroom”

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“Excellent service and product. I would definitely use this company again. They even included a thank you note and sweet with the product. What a lovely idea and great customer service. You don't get that much these days so thank you.”

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“Exceptional customer service, go above and beyond that makes you stand out from other retailers. Excellent quality and value. Thank you”

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“Great service, came quickly and safely packaged.”

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maisonwhite.co.uk is rated 4.9 based on 7,628 reviews