maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,291 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 23rd April 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! Would definitely recommend. Easy to order and fast delivery and product is perfect and exactly what it should be. Parcel had a lovely note inside too thanking me for the purchase. Thank you so much. Will definitely be ordering again.”

Helpful Report

“The website and service was excellent. I was in a rush to order as I hadn't calculate the delivery time and I had an issue processing payment. When I re-ordered on the confirmation I realised I had not chosen the right delivery method. I called an was promptly advised what to do with an excellent operator who even pointed out what I would potentially see on my bank statement too. My order arrived as promised and my Granddaughter (4) loved the furniture and figures.”

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“Great service. Great product. Thank you.”

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“Maison White were very efficient at delivering my order quickly. However, part of the order was missing so that evening I emailed them to tell them. First thing the following morning I received a reply apologising and telling me the missing item was being sent out by first class. The following morning it arrived! I was very impressed with their customer service, their speed of reply toy email and how quickly the situation was rectified. Well done Maison White!”

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“Quick delivery and great product. Exactly as described. Thank you”

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“Amazing curomer service as always. Highly recommend”

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“Prompt delivery, pleased with curtains, would shop here again”

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“Excellent service, perfect product. Ordered curtains, arrived next day, I then ordered a second pair! Would highly recommend and purchase from again.”

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“Clear, informative website which was easy to navigate. Item ordered was well packaged and delivered promptly. Excellent service all round. The Dcuk duckling ordered is exactly as expected and arrived with a mini packet of Love Hearts😊. I will use Maison White again without hesitation.”

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“The dinky duck was so cute. The gift arrived promptly, was packaged in tissue and ready to give as a wedding gift. The service was excellent, emails to advise when to expect delivery.”

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“Great service & price *****”

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“Great service. Excellent prices and very quickly dispatched and received. I’m very happy with Maison White and would definitely buy from them again.”

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“EXCELLENT SERVICE - FABULOUS CHOICE - GREAT STAFF - REASONABLY PRICED”

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“Lovely curtains”

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“The price of the bedding was very competitive and delivery was when expected, slight delay from suppliers but when delivered it was next day. The communication was excellent, thank you!”

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“What a fantastic company to deal with. First of all they have an amazing selection of Jellycats at a very competitive price. My new fuzzy friends were delivered really quickly and tracking details were given. A really smooth process- I will be back!”

maisonwhite.co.uk 5 star review on 27th January 2025

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“Arrived on time and the packaging was good. I’ve ordered curtains twice before so knew what to expect.”

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“Very pleased with the product and was as described. Packaged well , very impressed thank you.”

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“I would definitely recommend this company. I had a query and it was dealt with efficiently and promptly. Their help was much appreciated.”

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“Beautiful bedding set - couldn't believe how quickly it was despatched and received! Thank you Maison White!”

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maisonwhite.co.uk is rated 4.9 based on 7,291 reviews