maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,024 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Orders arrived quickly. Good service”

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“Very quick delivery.”

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“Great price, arrived quickly with tracking and was packaged well. Really happy.”

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“Purchased a pair of curtains, good price, fast postage, and great curtains. I would definitely use again.”

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“Excellent choice of products and usually the cheapest you can find online. Will definitely buy again. Quick delivery too.”

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“Easy to navigate the website and delivery quick and hassle free. Definitely will use Maison White in the future.”

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“I was very disappointed with how small the toy is for the price.”

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Thanks for your review of the small Jellycat Bashful Lion toy you purchased for £11.95, I am sorry to hear you are not happy with the price, it was sold to you slightly cheaper than the RRP from Jellycat £13 Our descriptions are clear on our website, which state the size of the item you are buying. Although its a shame that you felt the need review us as a company based on the product you bought. Never the less, we will feed your comments back to Jellycat that you are not happy with the price of the Small Bashful Lion you purchased. I'd like to highlight, when buying Jellycat, you are buying a much loved, responsible brand. Jellycat go to great depths with their product development to ensure quality and safety of their products. They know 99% of their products are given to babies and children. The costs involved are immense. When buying items cheaper than Jellycat, this kind of quality control and design can get dismissed and you simply do not receive such a quality product when paying less. We thank you for your comments and I hope the above helps you understand the reasoning for the Jellycat RRP and thus our pricing too. Thanks Maison White

“Quality Products Super fast delivery 5Star”

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“Very happy with purchase. Excellent service and speedy delivery. Highly recommend. Thank you”

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“I love this site , the best prices and the quality of the products and choice of brands is superb , it’s the best value and delivery was prompt with no issues . Will use again and advise others to do so .”

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Thank you so much for your descriptive review and kind comments, t's very much appreciated. Kind regards The Maison White Team

“Excellent service and fast delivery with good communication throughout. Better price than other places as well!”

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“Very happy with purchase and prompt delivery”

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“Gorgeous grumpy fish. Bought this for my marine - mad daughter & I know she’s going to love him! Very quick delivery too 😁”

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“I would recommend the prompt and efficient service. I'd use Maison White again”

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“easy website and quick delivery, very happy”

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“Excellent service and speedy delivery. Good quality products. Thank you!”

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“Pleased with the product and service”

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“Excellent service! Thank you!”

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“I ordered the blossom bunny with floral ears but only the grey bunny arrived.!”

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Hi Abbie Thanks for your review, however we have had no communication from you about this, this is the first we have heard. Sadly we do make mistakes, we are human after all, there are no robots picking your order. It would be very helpful if you could email us about this so we can help resolve this for you. Contact@maisonwhite.co.uk Thanks Maison White

maisonwhite.co.uk is rated 4.9 based on 8,024 reviews