maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,024 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great items and speedy delivery”

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“Love my jelly cat bunny, arrived quickly. My little girl adores it, perfect gift. Thankyou”

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“Quick delivery, well packaged. Two happy girls with their new toys.”

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“Good quality and quick delivery. Good communication and friendly service. Thanks”

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“The duvet cover set was not as nice as the photograph so I asked to return. It was not taken out of its packaging but they would not accept return”

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“Great product well packaged and speedy delivery 👍👍”

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“As always excellent service. High quality goods and the best selection and prices for jelly cats soft toys. When I recently had a query about one of my orders your response was immediate and helpful. My order was dispatched promptly and arrived in good condition. Thank you.”

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“Fabulous speedy snd sensitive customer service. Maison White staff really understand how children work and when a treat matters. I’ve ordered twice recently and both times had overnight delivery, thus fitting in with family plot for a present!”

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“Good service easy to order arrived on time very good.”

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“A great variety of jellycat toys to choose from and we were able to add to a growing collection of much loved wildlife animals as a birthday gift for our granddaughter”

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“Excellent price”

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“Was pleased with the service and my purchase thank you”

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“Very quickly delivered, excellent communication. My items were perfect exactly what I wanted. Thank you.”

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“Hi great product arrived quickly and fantastic helpful stAff”

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“Excellent service provided we were kept up to date with delivery.”

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“Really pleased with book for my son and daughterinlaw's first baby, my first grandchild. Lovely illustrations. They very pleased with it.”

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“Lovely purchase for my granddaughter to add to her growing collection.”

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“very good , I like these fluffy toys so much ! yeah !”

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“Perfect. Product is lovely and the shipping was very fast.”

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“I didnt get my object and I don't know how to contact you, i cant call cause I'm not from Greece”

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Hi Theodora Our email address contact@maisonwhite.co.uk, is clear across our website and is the easiest way to get in touch if you don't have a phone to call us from Greece. You would have received the tracking information from Royal Mail but email https://www3.royalmail.com/track-your-item#/tracking-results/RS753395318GB Please review it, they say the address is wrong, and its been back and forth, and they tried to deliver on the 21st September?? please review the tracking above and let me know. If you can Kindly check your order confirmation hat your address is indeed correct or wrong?

maisonwhite.co.uk is rated 4.9 based on 8,024 reviews