maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,723 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast good service with excellent range of jellycat items and other lovely things.”

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“Good price and quick delivery👍”

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“I ordered a plush toy. I loved that it was sent via Royal Mail and not a untrustworthy courier. The parcel was securely packed and delivered quickly. Thank you.”

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“Efficient delivery would definitely recommend”

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“I love these - they'll look great on my Christmas tree”

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“Quick delivery. Excellent communication. Product as desired.”

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“Quick delivery and good to talk to on the phone. Very straightforward company to deal with”

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“Very pleased with my items, which were packaged very well, and arrived quickly. Will definitely use this company again.”

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“Was very happy with my purchase from Masonwhite, item orders was of a reasonable price when compared to other retailers, I received email when dispatched & delivery was prompt”

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“Customer service was excellent from ordering to delivery. Delighted with the curtains. I wouldn’t hesitate to use this company again. Highly recommend.”

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“Bought the duvet for a niece at university, to keep her warm. Beautiful and soft, a great price, hassle free order / delivery. Was a first time buy but will shop with again for sure”

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“Great price, great item.”

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“Great Service👍 came quickly’”

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“Fast and well packed”

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“Easy to order from the website and delivery was fast.”

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“Quick delivery, great price, lovely product”

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“Easy to order and multiple way of paying arrived wtime and well packed”

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“Very helpful, good price and delighted with the chair I ordered. Thank you.”

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Hi Jaine Thank you so much for your review, it's much appreciated. Glad you like your chair. Kind regards The Maison White Team