maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 8,156 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 8,156 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st July 2026

Mrs Jacqueline McManus

maisonwhite.co.uk 5 star review on 21st December 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely chick's for Easter presents. Good price, excellent service”

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“The product was a good price and arrived on time.”

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“Ordered twice recently from Maison White. Been pleasantly surprised at the speed of delivery from this company. Items I ordered were the best price I could find on the internet and I'm extremely happy with my experience of Maison White.”

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“Very swift processing and despatch of ordered item.”

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“Excellent service, easy ordering, quick delivery, competitive pricing and most importantly, daughter very happy with her birthday gift - Archibald the Elephant. Thank you.”

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“I have not received my package yet, it says it has been returned to Maison White but I have not been contacted about this and not received a refund.”

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You give a 1 star review and then you subsequently send us an email, if you check your order there is an incomplete address which explains why. How are we supposed to know to make contact with you? We have not received the return yet hence no refund. Not happy with your review at all! Totally unfair. Best wishes

“Arrived well packaged and on time, lovely gift.”

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“1st time I’ve ordered from this site. Whilst I received the incorrect item, I have to say how easy and extremely speedy the service was to get an exchange.”

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“Great price fast delivery thanks”

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“Excellent product very happy with the slate place mats and delivered a day early. Thankyou.”

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“Fantastic website and had exactly what I was looking, they have a wide range of items, very pleased and I will be using again.”

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“Great product, great price and the delivery was so quick. It arrived in perfect condition as well.”

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“Easy to purchase from and very fast to dispatch items”

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“quick efficient, delivered on time”

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“I bought a new duvet Sarah Millar duvet cover Good price and quick delivery. Very efficient service. And when I had a question I actually phoned and managed to speak to a human being for a change! A very nice lady who was very polite and helpful. Great to get some good customer service for a change. Would definitely use again recommend to others”

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“Excellent quality product with wonderful colours, prompt delivery and a good price”

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“Prompt delivery. Wish they'd put a returns joke in as I havnt got a printer”

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Thank you for your review. We no longer include return/delivery notes as it’s mostly wasted paper. For future reference :) You don’t need a printer to return. You can write the details on any piece of paper or straight onto the parcel if you prefer. We just need to know your order number and something else to double check such as postcode or name (these would be on the outside of the parcel anyway as your return address) Best wishes Maison White

“is perfect”

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“A beautiful bedding set from William Morris. I’m probably more excited about this bedding than someone should be! It was a splurge but it looks and feels very luxurious and was a great price from Masion White. It washes really well but, unfortunately you do need to iron it but it’s still worth it!”

maisonwhite.co.uk 5 star review on 3rd March 2023

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“Arrived very quickly and well packaged. Beautiful items and easy to navigate website”

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maisonwhite.co.uk is rated 4.9 based on 8,156 reviews