maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.87

4.9 Rating 6,520 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 6,520 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 1st April 2024

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with customer services was fantastic. Very quick to resolve an issue when wrong item sent to me. When I received the correct item, this was great! Recommend this company.”

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“Pleased with my purchase, didn’t take long to arrive”

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“Prompt delivery; well packaged; good deliver communication”

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“Ordering was easy even without an account. My order was received in good time. Unfortunately I did not like the item as much as I'd hoped. I've now to see how easy it is to return goods. That will determine whether I will use Maison White again or not.”

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Thank for your comments Jackie I believe we have communicated via email, we happy to accept returns as long as they are in their new and unused condition - refunds are processed bye us within 7 working days of receipt of the return (usually sooner)

“Excellent online purchase, speedy delivery, no issues, very pleased 😀”

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“I bought a lovely little bike for my grandson. They had the colour I wanted and the price was good. The delivery options weren't great hence 4 stars. I would have liked to be able to specify a delivery date”

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“So well made and cuddly cute just a slightly bit smaller than I expected but still lovely.”

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“Customer services were very helpful and my item arrived exactly when detailed in good order.”

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“Good service but would have expected goods in a box rather than swishy plastic bag,as a result the jelly cat gift was poorly presented.”

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“Efficient service and beautiful bed linen”

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“Easy to negotiate website. Ordering easy and delivery prompt. Very efficient.”

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“Excellent product. Quick delivery .”

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“Quality product and prompt delivery.”

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“quick delivery. Not used yet but feels good to touch”

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“Swift dispatch despite being on the coronation bank holiday. Well packaged, with good pricing.”

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“Good service, great quality items at very reasonable prices.”

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“Item was dispatched promptly, I received email confirmation of despatch and parcel arrived when expected. Well packaged. I hadn't ordered from maison white before and it was a birthday gift for my daughter that I was unable to get from usual supplier, so took a chance. Thank you maison white for making her day, jelly cat dragon was perfect😊”

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“Online ordering process easy and very fast delivery. Very pleased with the service.”

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“Purchased the Emma Shipley chair- worth the wait very pretty & a great statement piece. Chair is on the firm side of comfortable. Fabric is beautiful & vibrant. Delivery was straightforward”

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“from start to finish ordering was very good, a nd delivery on time”

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maisonwhite.co.uk is rated 4.9 based on 6,520 reviews