Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,555 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 2nd June 2025

999

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing quality”

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Posted 6 years ago

“Fantastic thank you My son is very happy”

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Posted 6 years ago

“Perfect and reliable service, MBC have extremely high and professional standards with a fantastic team of people behind them. All of my orders have surpassed expectations and left other manufactures in the dust!”

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Posted 6 years ago

“My pins turned out amazing -- better than I even thought! And the timing was excellent! They got here sooner than promised! It was all fantastic! Thank you so much!”

Made by Cooper 5 star review on 28th July 2018

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Posted 6 years ago

“Great service, always quick to receive a reply and the order tracking system is great.”

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Posted 6 years ago

“This was my third time ordering enamel pins from MadeByCooper and, to be completely honest, I was a little disappointed with the results on these pins. I'm not sure if it was poor timing on my part, but I placed an order during one of their multiple order promotions, and I wonder if they just got pretty swamped with orders. Either way, the quality wasn't as great as the last two orders I've gotten from them. These pins had a lot of missing enamel, specifically in the spots of the bobcat. The enamel was sunken in on a few pins, resulting in a weird bubble effect. Some pins were chipped, others had large flecks of metal showing. I picked out 20 pins out of the 100 I ordered of this design that I will absolutely not be able to sell at the full price I had set for these. I don't think I'll have an issue selling the defects at a discount, but it is unfortunate to receive such a large quantity of faulty pins (no where near as bad as an order I did with a company previously to finding MadeByCooper, but it still brought back bad feelings) in a single order. Despite that though, as usual, the communication was great, the shipping was speedy (though I still have not received a shipping notice about the other order of pins I got alongside this one), production was done within a good time frame, and most importantly, people still really like the pins (: I'm still very happy with MadeByCoopers service, and will continue doing business with them.”

Made by Cooper 3 star review on 26th July 2018

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Posted 6 years ago

Thanks for the review, sorry to hear about the issues, please do contact us with the problems and send us some photos, we do fix clear defects.

Posted 6 years ago

“Second enamel pin order with MadeByCooper. These pins turned out absolutely stunning! Barely any faulty pins (I believe I had one or two that were missing enamel in small areas), fantastic communication, speedy delivery service. Another wonderful experience with MadeByCooper!”

Made by Cooper 4 star review on 26th July 2018

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Posted 6 years ago

“Stumbling across MadebyCooper was a breath of fresh air. I had a very bad expeirence with the last company I was with when it came to getting enamel pins made. I'm kicking myself I never went with MadeByCooper sooner. The first pins I got (coyotes) turned out absolutely perfect. Easy communication process (though responses tend to be a bit iffy. Sometimes would get a reply within the hour of sending off an email, and sometimes not until the next business day), the artist I worked with for this order was professional and had no problem making changes to the visual proof until I was satisfied with the design. When it came to production, the time length was about a month (as expected). What I was blown away by most was how FAST the dispatch was! Received the pins in just a couple days after receiving the initial dispatch email. Fantastic company to work with. I believe I've found a company I intend to stick with for a while now (:”

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Posted 6 years ago

“Fantastic service by friendly staff and the quality of the patches I ordered were fantastic quality i was very pleased and wouldn't hesitate in using them again excellent regards simo”

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Posted 6 years ago

“My new pins and backingcards look great! I'm always very happy about the service they provide, changing things if I want them too :)”

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Posted 6 years ago

“The service was friendly, professional, and helpful. The project was complete much faster than the estimated timeline and the finished product is excellent quality. I would absolutely use them again.”

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Posted 6 years ago

“It was OK. The pins arrived from China when they should and the quality was fine. Being local, I was able to visit the office. I was told about having a backing card for my pins for free if I left a business card, which I did. Bad news, when I paid on line (I couldn’t do that in the office) the option didn’t come up. I left the conversation I had in the notes, but to avail. So the pins arrived, without glitz, in little plastic bags.”

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Posted 6 years ago

“Excellent quality product. Great communication during the production process. Very happy customer”

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Posted 6 years ago

“thanks for the customer service!”

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Posted 6 years ago

“Really helpful with the technical aspects of the design process, quick and great quality pins! Can't recommend enough.”

Made by Cooper 5 star review on 24th July 2018

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Posted 6 years ago

“Pins had a quick turn around and turned out beautifully!”

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Posted 6 years ago

“We recently ordered 230 badges to celebrate with our staff their long service. The prompt and friendly customer team acted very quickly and nothing was too much trouble . Our badges arrived and were very please with them, staff will appreciate these and wear them with pride.... Kind regards Wye Valley NHS Trust”

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Posted 6 years ago

“perfect service and great quality of the goods!”

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Posted 6 years ago

“Provided a good service, and the badges look great”

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Posted 6 years ago

“Whole process was easy and everyone was very helpful. Very pleased with the finished embroidered badges”

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Posted 6 years ago

Made by Cooper is rated 4.8 based on 4,555 reviews