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Made by Cooper Reviews

4.9 Rating 4,751 Reviews
97 %
of reviewers recommend Made by Cooper
4.9
Based on 4,751 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 2nd June 2026
Geard
Made by Cooper 5 star review on 2nd June 2026
Jess
Made by Cooper 5 star review on 30th May 2026
Jake
Made by Cooper 5 star review on 16th May 2026
Phillip
Made by Cooper 5 star review on 28th February 2026
Bernadette
Made by Cooper 5 star review on 17th January 2026
Michael
Made by Cooper 5 star review on 17th January 2026
Gerald
1009
Anonymous
Anonymous  // 01/01/2019
Badge proof was sent quickly and they were happy to perform revisions. Badges arrived before the estimated shipping time and came in individual plastic bags. The team was very happy with the badges, though there really should have been a choice of attachment methods.
Helpful Report
Posted 8 years ago
I have had 4 patch designs and a pin made by Made by cooper now and I couldn't be happier with them all!
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Posted 8 years ago
After our supplier of bespoke medals retired, Made by Cooper produced an excellent version of the original even down to the antique colouration. Timescales were exactly as they said and delivery was quick. Thank you!
Helpful Report
Posted 8 years ago
Every Single Time I Have Ordered Pins Or Patches From Made By Cooper, They Have Always Exceeded My Expectations. Always Professional and Courteous, They Are There To Help Thru The Entire Process. I'm Seriously Excited To See My Next Pins Come In The Mail. They Are A Collaboration With A Friend and Mean A Lot To Me.
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Posted 8 years ago
Perfectly crafted enamel badges made to our design specifications. Delivered within the time promised and all well communicated.
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Posted 8 years ago
I love seeing my designs get cleaned up and come to life! You guys always do a great job.
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Posted 8 years ago
I have tried many manufacturers and can always count on Made By Cooper to deliver as few imperfect pins as possible. I wind up with far fewer "seconds" when I splurge and go with Made by Cooper than when I go with any less expensive options.
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Posted 8 years ago
Excellent service at a great cost. The items are such high quality - real treat for the pupils who receive one for the school's ski trip
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Posted 8 years ago
Quality and finished design of pins exceeded my expectations and have received really positive comments from club members.
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Posted 8 years ago
Perfect outcome every time!
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Posted 8 years ago
I was overjoyed with the quality of my embroidered badges, and I thought the customer service was brilliant too. Would definitely order from Made by Cooper again!
Helpful Report
Posted 8 years ago
Made by Cooper turned my art into something more than a doodle tucked in a sketchbook hidden on a shelf. I loved every step of the process and was overjoyed when my pins were delivered this past week.
Helpful Report
Posted 8 years ago
Excellent, friendly and professional service, and I’m delighted with the finished badges - classy and beautifully made.
Helpful Report
Posted 8 years ago
I have ordered from you a couple of times. The whole process is very smooth from the design process to manufacture to delivery. Always great communication - the 'Beast from the East' interfered slightly but was dealt with well as it only put the dispatch of my order behind by one day, despite your staff being unable to get into work. Finally the quality of the enamel pins I have ordered so far have been spot on- will only ever use Made by Cooper!
Helpful Report
Posted 8 years ago
I really love the quality of the pins. I am very happy with your work.
Helpful Report
Posted 8 years ago
Customer service is spotty. I've asked them questions via email, and their replies many times were not thorough and did not answer my question, so I would have to send another email reiterating my question, asking for more detail. This would turn into a long, time-consuming process, taking days before I got an answer to my question, which is unfortunate when you're on a deadline. "Design" services were also spotty. This is where your design is reviewed by their design team, and they create a proof, or "visual" that gets sent to the manufacturer in China. They made many errors in the instructions on my proofs, which I would correct, send back to them via email, and then wait for them to send me another proof to approve. This also would take days, slowing down the process and eating away at my deadline. I did order several sets of pins from them, and each time, at least 10% had major cosmetic imperfections (ie., enamel not filled in), and another 20% had minor imperfections (ie., dust or fingerprints in the enamel). Overall, unsatisfactory experience. I will be looking for a new service.
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Posted 8 years ago
It was a lot of work to sew the whole vest with all kinds of patches, but the big one on the back from Made-by-Cooper really sticks out, thank very much!:)
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Posted 8 years ago
Ripped Off
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Posted 8 years ago
Sorry you feel this way but we only offer designs that can be made. We have a design page you can follow if you want to design your own badge and follow the guides. Your design was not enamel compatible so we submitted a compatible design for you. It’s clear in all our communication that there are charges for work we have undertaken. We can also offer advice whether designs can be made or adjusted before you pay, however this was not used. Our service is well received and used by many people that can not design enamel badges.
Posted 8 years ago
Efficient processing of my order, helpful staff, excellent quality of the pins!
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Posted 8 years ago
Great customer service & an amazing product! I can’t wait to order the next Design 😬 Will be ordering some for my band aswell soon! I’m officially addicted! xxx
Helpful Report
Posted 8 years ago
Made by Cooper is rated 4.9 based on 4,751 reviews