Hi, I found your service very disappointing. I rang on Thursday 29th June to ask if a delivery could be made the following day, Friday 30th and I was assured they would be delivered. When the delivery hadn't arrived by lunchtime Friday I was told it could be 4:30 before the flowers would be delivered. I explained that I needed them by 4 pm and I was told that could not be guaranteed. I asked to speak to a Manager and the Manager wasn't available and she would call me back ASAP. I didn't receive a call and I called again circa 3 pm and no answer. I only got a call once the flowers were delivered albeit just in time but the fact that I didn't get a call when I requested one was very disappointing. I would not be recommending Mad Flowers to anyone I'm afraid.