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Mad Flowers Reviews

4.4 Rating 1,133 Reviews

82 %

of reviewers recommend Mad Flowers

Company Reviews

4.4

Based on 1,133 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Mad Flowers 5 star review on 15th July 2023

Mad Flowers 5 star review on 29th June 2023

Kathleen Carroll

Mad Flowers 5 star review on 26th June 2023

Bartlomiej Rostkowski

Mad Flowers 5 star review on 5th June 2023

Stephanie Montejo

Mad Flowers 5 star review on 5th June 2023

Stephanie Montejo

Mad Flowers 5 star review on 20th May 2023

Mad Flowers 5 star review on 24th March 2023

43

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having admired madflowers arrangements for over two decades.I decided to gift a friend for her birthday.i have to say i was very disappointed.i felt the arrangement was rushed and therefore bore little resemblance to the one on the website.there was atleast five blooms and filler missing.”

Posted 3 years ago

“Flowers never arrived. Phone lines ringing out and 2 days to get a response through social media. Totally missed the occasion. Really poor!”

Posted 3 years ago

“Completely different bouquet to what I ordered. Customer service response very dismissive This was the honey bee”

Posted 3 years ago

“Really bad Ordered some sympathy flowers to be delivered to an address, get a call from the delivery driver 3 days after the requested delivery day asking me where the address was. The address was mixed up with an address in blanchardstown when they should have been in Lucan. Do I know if they were delivered? No. Can I ask the recipient of they were delivered? No. Really annoying and confusing”

Posted 3 years ago

“Was messed about somewhat. Very disappointed”

Posted 3 years ago

“I am highly disappointed in your delivery. I wrote a message for my girlfriend on her birthday and you delivered an empty card with a caption “No Message”. The flowers 💐 were almost dying.”

Posted 3 years ago

“The bouquet ordered was not what delivered. Different flowers. Also, the order was placed more than 2 weeks in advance however on the day it appears they forgot about the order. I contacted the store and they organised a courier to drop the flowers. They arrived late in the evening. I expect they were a rush job hence they weren't what was ordered.”

Posted 3 years ago

“Got the wrong bouquet of flowers sent. Ordered the honey bee. Got something which doesn't resemble it at all. Wouldn't recommend using this company again”

Posted 3 years ago

“Flowers not delivered on the day and no number to call.”

Posted 3 years ago

“I cannot even believe they sent me a survey to fill out. My order did not only arrive but also I did not hear anything from the company called Mad Flowers when I tried to track my order. They charged me and then nothing happened. I think it is a scam company. They do not respond e-mails or calls. Do not ever use it, report them if possible to be a good citizen.”

Posted 3 years ago

“Very disappointed I paid for a vase and no vase came also no card so my mam didn't know who sent them we emailed a couple of times and we were promised them but still nothing so won't be using again”

Posted 3 years ago

“Really bad experience! I bought a bouquet to be delivered to a special person. Not only they didn't send the full message/greetings, as written on the website, but also they changed the flowers without letting me know. When I contact them they said they had delivered what was bought. When I emailed them with the photo of what was delivered they simple replied saying that their florist indeed had to change some of the flowers from the bouquet. Unacceptable! How come they delivered a different flower?!?! Specially when the flower replaced was the one the person gifted hated the most. I wrote back to them and what I have received back? NOTHING. Really poor service.”

Posted 3 years ago

“Ordered Wednesday for a Friday delivery .rang on Friday to be told the order wasn't going to be sent out as the order was missed somehow .had to go to local florist to reorder a new bouquet .”

Posted 3 years ago

“I ordered flowers and chocolates as a thank you and no flowers came onky chocolates. I wrote an email to Mad flowers and no response, called twice”

Posted 3 years ago

“The flowers never arrived. I'm currently waiting for my money to be refunded. Zero explanation. 41 phone calls, 2 voicemail and I email sent without reply.”

Posted 3 years ago

“I bought a €39 peony bouquet as a gift. It arrived with three peonies opened. They died quickly and the rest of the buds never bloomed despite following all the care instructions. Poor value and poor quality.”

Posted 3 years ago

“I ordered flowers and a birthday card. The flowers looked nothing like the picture and the birthday card wasn’t sent and the card on the bouquet wasn’t sent either. My sister didn’t know who sent the flowers. I emailed customer service and they never even bothered responding”

Posted 3 years ago

“While the flowers themselves were lovely and arranged beautifully, when you order the 'insane' size for 85 euro incl delivery and a small bunch of flowers arrive its extremely disappointing. I won't be ordering again from Mad Flowers unfortunately.”

Posted 3 years ago

“Beautiful airy bouquet much appreciated by recipient.”

Posted 3 years ago

“Second time I've purchased flowers off Mad Flowers, first time was fine, this time however the flowers were delivered after 5, spending the full day in a warm van on a warm day. The box was damaged, half of the water in the aqua sac was missing & the flowers died after just 2/3 days even when kept well & correct. Lodged a ticket on the website over a week ago and absolutely nothing back to me!”

Posted 4 years ago

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Mad Flowers is rated 4.4 based on 1,133 reviews