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Mad Flowers Reviews

4.4 Rating 1,133 Reviews

82 %

of reviewers recommend Mad Flowers

Company Reviews

4.4

Based on 1,133 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Mad Flowers 5 star review on 15th July 2023

Mad Flowers 5 star review on 29th June 2023

Kathleen Carroll

Mad Flowers 5 star review on 26th June 2023

Bartlomiej Rostkowski

Mad Flowers 5 star review on 5th June 2023

Stephanie Montejo

Mad Flowers 5 star review on 5th June 2023

Stephanie Montejo

Mad Flowers 5 star review on 20th May 2023

Mad Flowers 5 star review on 24th March 2023

43

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time ordering from Mad Flowers. On the positive side, flowers were very nice and the delivery was prompt. However, the delivery driver left the box on the doorstep without ringing the doorbell or waiting to understand if anybody was at home - they could have been taken! Also, I ordered a more expensive glass vase and we received the cheaper one. Finally, the printed card with the message was not given time for the ink to dry or an issue with the printer but it was difficult to read.”

Posted 3 years ago

“Had high hopes for the lovely Honey Bee bouquet I ordered for a birthday present, but the bouquet that arrived didn't look like the photos at all.. don't get me wrong, it was grand, but there were no white chrysanythemums to create the softness ans fullness that the bouquet promised and that the photos online had shown.”

Posted 3 years ago

“I was a little disappointed with the size of the bouquet; I purposely chose the most expensive ‘insane’ size but it wasn’t as big as I had hoped. It was disappointing for the price of it. However the flowers were pretty and quite fresh and they cheered up the person I sent them to, so objective achieved!”

Posted 3 years ago

“The bouquet I ordered was not the one delivered. I was extremely disappointed as I had chosen a very specific flower and colour. But my sister-in-law was very happy and it was a lovely bouquet also. I think a text message or a quick call to say the flowers I chose were not available would have been a more respectful way instead of totally ignoring my choice. It was not a cheap bouquet and I put a lot of thought into my selection.”

Posted 3 years ago

“A bouquet was different in reality”

Posted 3 years ago

“Flowers were absolutely gorgeous. They were a surprise gift for my daughter on her 30th birthday and I had contacted and requested for them to be delivered from 2pm onwards as my daughter wouldnt be in until then-even paid extra for a Sunday delivery. Unfortunately they were delivered before then and just left on the doorstep which is where I actually found them at 2pm -hence the element of surprise for my daughter was ruined but as I say they were gorgeous flowers.can't understand why I wasn't contacted before hand as they ask for your phone number when buying online.”

Posted 3 years ago

“The arrival of flower were excellent and my daughter was very impressed but she only got 6days out of them so a little disappointed Nora”

Posted 3 years ago

“Flowers were lovely, but delivery was late. Requested for delivery on 24th not delivered till 27th. Recipient was happy with arrangement.”

Posted 3 years ago

“Ordered a medium bouquet for a friend. She had to contact the company after a few days as flowers were dead. Very embarrassing for me as sender. To be fair they sent her a replacement bouquet but given the amount of money I spent would have expected a better standard and had she not contacted them herself this would have been money badly spent.”

Posted 3 years ago

“Disappointed flowers for my wife's birthday 19th May were ordered on 17th May and didn't arrive until late afternoon 20th May although I was assured that they would arrive on the day. My son also ordered flowers for my wife's birthday a week in advance and they arrived at the same time as my order. The box was damaged and quite a few of the flowers were also damaged.”

Posted 3 years ago

“The flowers were beautiful and the delivery was on time, but i ordered this particular bunch because they came in an off white jug and looked so elegant. When they were delivered what was sent was a glass jar and no ceramic jug. I was very disappointed with this. I emailed to complain and I was told they were out of stock of the jug. If i had of known this i would of changed my order.”

Posted 3 years ago

“The flowers were beautiful but I was disappointed that they didnt come in the display jug as advertised. The greeting I wanted on the card was cut short so the person that received the flowers had no idea who they were from.”

Posted 3 years ago

“Great to have a service that was fast in the current conditions and delighted that this business has stayed open. Flowers themselves were ok but that might be as a result of the current restrictions.”

Posted 4 years ago

“Lovely flowers. However, poor communication from team and strangely late delivery (5:30pm). No response to emails enquiring update on delivery time or call back for voicemail left.”

Posted 4 years ago

“Beautiful arrangements fantastic prices but unfortunately I have had problems twice now with orders. First one was not as expected (cheaper arrangement sent not what was in online photo, a replacement bouquet was sent) second order start Withering shortly after delivery complaint outstanding for some days now.”

Posted 4 years ago

“The flowers were beautiful and the recipient really got great pleasure form them. The recipient was put in a very embarrassing position as there was no card included. We were also put in an awkward position as we had to ask the question "did you receive flowers from us"”

Posted 4 years ago

“This is the first time I have been disappointed with Mad flowers, I ordered two sunny jugs for my mother and then sent an email to explain that she had forgotten the addresses of the people she anted them for, and could they be packed in separate boxes, so that she could then give them to the people as a gift. to my disappointment they cam in the one box and no one responded to my email, the flowers where lovely but its a shame they came in the one box.”

Posted 4 years ago

“Ordered the dozen red roses witch were lovely but let down by a few daisies mixed in with them took the look off them”

Posted 4 years ago

“I bought 24 roses for Valentine's day but only 20 were delivered. The delivery guy was excellent and they arrived early on the morning 14TH Feb The roses were good quality and are still in bloom Just a pity I did not receive the quantity I paid for.”

Posted 4 years ago

“Flowers arrived as per text, there was no message in card from sender also the pot which they were in was dry. The plastic wrapping was not secured so fell off flowers when taken out of box Disappointing delivery”

Posted 4 years ago

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Mad Flowers is rated 4.4 based on 1,133 reviews