Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 2,132 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 2,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give Shane the engineer five out of five as he was excellent in all areas. Thank you Shane, your professionalism was much appreciated. However, administrative staff not as good. Carole rang and asked for our email address which previously we had allowed and owing to unwanted contact had it withdrawn. She assured us it was to forward on our receipt. We reluctantly agreed and received an old receipt for a repair to the bell twelve months ago. Nothing relating to the service. A ruse I believe!!”

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Posted 1 year ago

“the engineers were very polite and efficient well pleased”

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Posted 1 year ago

“In all interactions all of the Staff have been extremely helpful and pleasant . You've asked for an honest feedback and I only have one issue which Is frustrating more than anything . Your company came to fit my mums alarm around March ' 23 ( mum is 85 with has Alzheimer's dementia and at that time lived alone ) my husband signed the 3 year service agreement amounting to around £150 a year . My frustration lies in that my parents had an alarm for maybe 25 years , never had it serviced and it always worked without problems . Had my husband read thoroughly what he was signing ,I know he wouldn't have signed it ,as he never ever takes out additional cover on anything and would have gone over it with me first as it was for my mother not his ! I just feel if it had been Emphasised at the time exactly what he was signing for then this would have been a much fairer way to do business . I realise he signed it but , at the time there was so much paperwork after mums burglary I imagine he thought he was just signing to accept the alarm being fitted . My gripe is that we don't feel what he was actually signing for was made clear at the time and we are now committed to having mums alarm serviced for the next 2 years . Also why would we want a service yearly when the batteries are supposed to last 2 years. Surely 18 months would be soon enough , but I was advised the alarm can go off in the middle of the night when it wears down and I would not want to pay for a call out ! I know there's nothing we can do about it and just have to suck it up ,We just feel it wasn't made clear at the time what my husband was actually signing for 🫤 Cheryl Lander pp Anna Lewis”

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Posted 1 year ago

“Shaun was on time and carried out the inspection efficiently. He represents the Lynx company as being a reliable secure business to have in my home.”

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Posted 1 year ago

“The booking and attendence of the engineer was clear and opperated well. The engineer was pleasant and efficient.”

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Posted 1 year ago

“OK. No problem.”

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Posted 1 year ago

“Office staff and engineer were supportive of someone with disability needs.”

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Posted 1 year ago

“Efficient service and Brian was very polite and efficient in his work”

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Posted 1 year ago

“Love the alarm Great service”

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Posted 1 year ago

“Prompt, curteous, efficient.”

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Posted 1 year ago

“A pleasant young man but I wasn't convinced he was sufficiently experienced.”

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Posted 2 years ago

“This is Mrs pulman ..my mobile number I always deal either alarm... service always good polite staff.. always removes shoes... just a good service ..many years..”

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Posted 2 years ago

“After a gap of 2/3 years it was a pleasure to see Brian again and the service was very efficiently carried out as always.”

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Posted 2 years ago

“Very pleasant engineers, but they left no engineer report, is this the new regime?”

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Posted 2 years ago

Good morning, I can see from our records that a digital report was sent to your email address the day following our visit. We are trying to be as paperless as we can to reduce our environmental impact. As such, our visit data and reports are now recorded and sent digitally. Please check your junk folder in case it has ended up in there accidently but if this cannot be found please let us know and we would be happy to resend it. Kind Regards, Lauren

Posted 2 years ago

“Engineer carried out service on my alarm system yesterday 02 11 23 ,polite took shoes off entering house was impressed. Would have given 5 stars but was sent email this morning wanting payment ! I gave engineer a cheque, maybe there could be some system on the I pad to say cheque given re payment, which would be better than me receiving an email requesting payment. I telephoned Lynx this morning and spoke to Isabell and she said she would put it on my account I had paid. I asked for email confirming payment .Thank you Shelagh Marsh”

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Posted 2 years ago

“Very professional. Brian did his work well.”

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Posted 2 years ago

“Engineer Brian arrived on time and completed the service quickly and efficiently. He was also very helpful in explaining everything he was doing.”

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Posted 2 years ago

“Happy with all”

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Posted 2 years ago

“The Engineer arrived on time,was polite and efficient. I've used Lynx every year since moving to my current property and would be happy to recommend.”

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Posted 2 years ago

“We have an annual survey We pay a fee a man turns up checks our apparatus we sign to say he's been he goes The end 🤷🏼‍♂️ He was a very nice chap 👍”

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Posted 2 years ago

Lynx Fire & Security is rated 4.9 based on 2,132 reviews