Lynx Fire & Security Reviews

4.93 Rating 228 Reviews
99 %
of reviewers recommend Lynx Fire & Security
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Lynx Fire & Security Reviews

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

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Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous
Anonymous  // 01/01/2019
Be cautious of very short warranty and limited value of annual servicing.

We have had a Lynx alarm for the last three years and paid for a service each year. Shortly after our last service the system has developed a known fault on one of the sensors. This exposed the very limited warranty and high cost of annual service with no real benefits to customers.

I am loathed to write this poor feedback, but having given the company a chance to do the right thing they were curt on the phone and inflexible.

In short, while our installation experience was good, there is no value in getting the system serviced and future customers should ask for an extended warranty period.
Posted 3 years ago
Dear Mr Newsham,

I am sorry you felt you needed to give a negative review.

As you have mentioned the system is over 3 years old so is well out of any warranty period. The system was inspected on the 17th of May and the fault was reported on the 14th of August. A visit was arranged for an engineer to attend the same day. As the engineer explained to you he has only seen this type of fault once before. Please accept my apologies if you felt our response was curt and inflexible.
Posted 3 years ago
Lynx Fire & Security is rated 4.93 based on 228 reviews