Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 2,009 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

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Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a while after payment for service to be done”

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Posted 9 months ago

“On time, professional”

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Posted 10 months ago

“Elliot was brisk, professional and helpful in talking me through the ins and outs of a system with which I was not familiar.”

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Posted 10 months ago

“Your engineer arrived on time he was friendly and got on with the service. I do think that it was very expensive for what he did!”

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Posted 10 months ago

“No problems to report at our annual check up As with all services of this type its getting hard to justify the cost as apposed to time spent actually carrying out the task.”

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Posted 10 months ago

“Efficient, friendly sevice. Helpfully answered my questions.”

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Posted 11 months ago

“Maintenance service carried out easily and on time”

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Posted 11 months ago

“Always helpful, trustworthy and on time. Totally reliable”

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Posted 1 year ago

“Very happy with the service.”

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Posted 1 year ago

“Your engineer attended at the arranged time, was polite and informed me of any issues or faults withthe system.”

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Posted 1 year ago

“We have used Lynx Fire and Security for 20 years plus and have never encountered any problems. I would recommend this Company without hesitation.”

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Posted 1 year ago

“I was unwell in bed. Shane must have been very quiet working in the adjacent room. System appears to be ok. Susan”

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Posted 1 year ago

“Polite, arrived on time carried out work without fuss. Unfortunately left the incorrect batteries for our fobs again for the third year running even tho record's were updated”

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Posted 1 year ago

“I would give Shane the engineer five out of five as he was excellent in all areas. Thank you Shane, your professionalism was much appreciated. However, administrative staff not as good. Carole rang and asked for our email address which previously we had allowed and owing to unwanted contact had it withdrawn. She assured us it was to forward on our receipt. We reluctantly agreed and received an old receipt for a repair to the bell twelve months ago. Nothing relating to the service. A ruse I believe!!”

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Posted 1 year ago

“the engineers were very polite and efficient well pleased”

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Posted 1 year ago

“In all interactions all of the Staff have been extremely helpful and pleasant . You've asked for an honest feedback and I only have one issue which Is frustrating more than anything . Your company came to fit my mums alarm around March ' 23 ( mum is 85 with has Alzheimer's dementia and at that time lived alone ) my husband signed the 3 year service agreement amounting to around £150 a year . My frustration lies in that my parents had an alarm for maybe 25 years , never had it serviced and it always worked without problems . Had my husband read thoroughly what he was signing ,I know he wouldn't have signed it ,as he never ever takes out additional cover on anything and would have gone over it with me first as it was for my mother not his ! I just feel if it had been Emphasised at the time exactly what he was signing for then this would have been a much fairer way to do business . I realise he signed it but , at the time there was so much paperwork after mums burglary I imagine he thought he was just signing to accept the alarm being fitted . My gripe is that we don't feel what he was actually signing for was made clear at the time and we are now committed to having mums alarm serviced for the next 2 years . Also why would we want a service yearly when the batteries are supposed to last 2 years. Surely 18 months would be soon enough , but I was advised the alarm can go off in the middle of the night when it wears down and I would not want to pay for a call out ! I know there's nothing we can do about it and just have to suck it up ,We just feel it wasn't made clear at the time what my husband was actually signing for 🫤 Cheryl Lander pp Anna Lewis”

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Posted 1 year ago

“Shaun was on time and carried out the inspection efficiently. He represents the Lynx company as being a reliable secure business to have in my home.”

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Posted 1 year ago

“The booking and attendence of the engineer was clear and opperated well. The engineer was pleasant and efficient.”

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Posted 1 year ago

“OK. No problem.”

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Posted 1 year ago

“Office staff and engineer were supportive of someone with disability needs.”

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Posted 1 year ago

Lynx Fire & Security is rated 4.9 based on 2,009 reviews