Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,574 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A bit disappointed as I ordered a 2 m lighting track which came as two 1 m tracks and a great ugly connector. It was mentioned in the sub description but not made clear. The manufacturer does 2 m and 3 m tracks so then should be able to supply these. An inconvenience as I will have to return. Otherwise good service with ordering and next day delivery”

Helpful Report

Posted 4 years ago

Thanks for your feedback. We do advise on the website the tracks are in 1m increments and all the necessary connectors supplied. I am sorry this does not suit your requirements.

Posted 4 years ago

“Easy to use, quick prompt delvery well packaged but more importantly easy to prepare for recycling. Arrived ahead of schedule”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Good quality product at a fair price. Delivered within two working days. Purchasing process good and website informative regarding product. Unfortunately, their courier, Hermes, over promised delivery a day earlier, which caused some inconvenience but that was not Lyco's fault.”

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Posted 4 years ago

Thank you, we very much value our customer’s feedback. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Goods have not even turned up yet ordered and paid for delivery for Saturday cannot even get through anyone will only accept emails pretty poor service so far”

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Posted 4 years ago

“Money taken from my account 4/5/21 still no delivery 9/5/21 no emails and unable to track parcel”

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Posted 4 years ago

We apologise for the inconvenience caused by the delay. The Customer Care Team

Posted 4 years ago

“Just what I wanted”

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Posted 4 years ago

You are very welcome. Thank you. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“The whole ordering process and subsequent returns process were very efficient and smooth running.”

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Posted 4 years ago

Your feedback is very much appreciated. Thank you. Kind Regards Laura Customer Service Advisor

Posted 4 years ago

“Abysmal delivery, not telling me unril it was too late when they would be delivering and leaving your floodlights at a neighbour and not telling me who or where it had been left.”

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Posted 4 years ago

I am sorry you are disappointed. The carriers send several notifications of the delivery time slots. Perhaps these were overlooked. The Customer Care Team

Posted 4 years ago

“Excellent service, plus competitive price.”

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Posted 4 years ago

Thank you. The Customer Care Team

Posted 4 years ago

“Great delivery service Great product Regards Terry Trivett”

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Posted 4 years ago

Thank you so much. The Customer Care Team

Posted 4 years ago

“Light bright in the shed. Arrived on 2nd day, paid for express delivery.”

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Posted 4 years ago

Thank you for offering feedback. The Customer Care Team

Posted 4 years ago

“Efficient service. Good communicating. Will recommend”

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Posted 4 years ago

Many thanks for your comments. The Customer Care Team

Posted 4 years ago

“Very efficient service”

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Posted 5 years ago

Many thanks. The Customer Care Team

Posted 4 years ago

“Great service ordered item on Sunday delivered Tuesday on standard charge and product good quality”

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Posted 5 years ago

Many thanks for taking the time to comment. The Customer Care Team

Posted 4 years ago

“Very pleased with this company first class service will use again”

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Posted 5 years ago

You are more than welcome. Thank you for the feedback. The Customer Care Team

Posted 4 years ago

“Very impressed with the quality of the Freja lamp post and with the fact that it arrived the next day ! Great service. Alan Hodder Weymouth”

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Posted 5 years ago

Many thanks The Customer Care Team

Posted 4 years ago

“Product description was accurate, condition was perfect and delivery prompt. Recommended”

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Posted 5 years ago

We are delighted you are pleased. The Customer Care Team

Posted 4 years ago

“I be ordered 3 lamps and bulbs. All items were delivered promptly but one bulb was broken. I emailed Lyco and was really impressed with a response within 24 hours advising me that a replacement had been sent. Excellent.”

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Posted 5 years ago

You are welcome - thank you for your custom. The Customer Care Team

Posted 4 years ago

“Very good service and although there was a small issue with one of the items it was quickly resolved. I would recommend this company.”

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Posted 5 years ago

Many thanks for your comments. The Customer Care Team

Posted 4 years ago

“Hi I haven't actually received my light! I ordered it before Easter!”

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Posted 5 years ago

Sincere apologies for the unexpected delay. The Customer Care Team

Posted 4 years ago

Lyco is rated 4.7 based on 16,574 reviews