Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,322 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 17th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very uncomfortable after wearing for a few hours - however this may be just my feet. Beautiful design - look lovely - but just not comfortable on my feet.”

Helpful Report

Posted 9 hours ago

“Lovely sandals but the strap around the heel is designed to sit too low on the heel so when you walk they slip off. Will be retuning for refund”

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Posted 1 month ago

“I ordered Size 6 shoes as a gift. The shoes arrived. I didn't check the size and gifted them, only to be told that they were size 5”

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Posted 2 months ago

“Lovely slippers, alas very wide fitting and sizes aren’t good for me. One too small, the next so big I walk out of them. Such a shame.”

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Posted 5 months ago

“Very pleased with quality of shoes, but ordered size 8 and received size 5. Still to receive correct order”

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Posted 6 months ago

“I need to wait before reviewing as the pair I had last year let wet but they were so comfortable that I thought I would give them another try”

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Posted 8 months ago

“Not the quality I am used to from Lunar. The material feels cheap and the fit isn't as good as one's I've had before. Bit dissapointing as I've ordered a similar boot from them before and they were great.”

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Posted 8 months ago

“Unfortunately the sandals I ordered were different to the image used in the marketing. I received a quick response from customer service with an invitation to return them but it would be better if the image was corrected. There was clearly no intention to do that.”

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Posted 10 months ago

“I usually wear a 5, but these sandals are much too wide to keep (and the straps can't be tightened). Hoping for an exchange but these and other size 4 sandals are out of stock on the website.”

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Posted 11 months ago

“Mercy White Sandals - Good quality, but for wide feet and not described as such. Delivery and packaging good”

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Posted 1 year ago

“Beautiful shoes but very small. Unfortunately ive not been able to find a fit for a UK 5-6”

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Posted 1 year ago

“The leather is soft and lovely on the feet and the colour is just as I expected. However, the sole is a bit flat so they are probably not best suited for longer walks even on flat surfaces.”

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Posted 1 year ago

“Lovely shoes such a shame you don’t deliver to the Isle of Man. I ordered two pairs of shoes but to get them I had to get them delivered to my son in the UK then he had to post them to the island at a cost also in all it took two weeks before I received my shoes.”

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Posted 1 year ago

“I have bought - and praised - Lunar shoes and sandals for many years but I'm sorry to say that I have now finally been "sized" out. Last year I had to buy a size 4 sandal to get enough width; this time the size 3 is not only too wide but too long as well. A European size 36 is more a British size 3 1/2 so as size 3/36 is the smallest you now make, I must say goodbye. I have returned my latest order, with regret. I cannot change my feet.”

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Posted 1 year ago

“I received a pair of damaged shoes, emailed you straight away with pics, got no response from yourselves at all. I posted shoes back using prepaid label, got a brief email saying u had received them, but that was it no personalised reply, no apology. Now an email saying you sent another pair out by royal mail this time.”

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Posted 1 year ago

“Shoes were very nice but far too big. I take a 51/2 and ordered a size 6 as recommended but they were far too big and so I had to return them”

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Posted 1 year ago

“I purchased my lovely red boots after much searching on every website without any luck. A size 8 it stated.......sadly nowhere near a size 8. Upon measuring against various size 8's and measuring lengths, they are most definitely not! More like a size 7. Shall have to return them paying £2.95 for the privilege of trying on a pair of obviously size 7's.”

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Posted 1 year ago

“Having been buying the same sandals for a few years, was quite disappointed to see some changes.They are definitely not as soft between the toes, they now have a horrible gold trim around them.”

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Posted 1 year ago

“I was delighted with these boots. Lovely soft leather and a vivid colour. Looking forward to wearing them. This was the first time I had ordered from Lunar. I did drop 2 stars as I was unhappy about the delivery. My initial arrangements with Jenny {who was very helpful}to hold back the delivery were unfortunately missed/ignored. I only had under an hour's notice of delivery and I was 3 hours away from home ....... Fortunately I was able to arrange for a neighbour to accept the parcel.”

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Posted 1 year ago

“I have two pairs of Lunar St Ives which I absolutely love. I go a size up to accommodate my slightly swelling feet in the summer months. My usual size fit ok but they are snug. I bought Collette slippers in the larger size but found them to be tight and hard to get on. Definitely smaller sizing than the St Ives. Disappointed. The website experience, delivery etc were very good. A bit fed up that I had to pay for my return.”

Helpful Report

Posted 1 year ago

Lunar Shoes is rated 4.8 based on 6,322 reviews