Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,477 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

Write Your review

Tell us how Lunar Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lunar Shoes 5 star review on 20th September 2025

Irene Murray

Lunar Shoes 5 star review on 12th September 2025

Kim Elizabeth Escott-Bennett

Lunar Shoes 5 star review on 12th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and soft, great look, unfortunately a little snug on sizing and as I have worn them cant return. Will check to see if they do half sizes next time”

Helpful Report

Posted 3 years ago

“Lovely shoes and so comfortable however they were returned as the hessian on the shoes did not match therfore they looked like two different shoes.”

Helpful Report

Posted 3 years ago

“Hello I haven’t received them yet”

Helpful Report

Posted 3 years ago

“None of the shoes fitted”

Helpful Report

Posted 3 years ago

“My wife loves the shoes. However, when the parcel did not arrive on time 2 emails to customer support went unanswered.... VERY FRUSTRATING.”

Helpful Report

Posted 3 years ago

“I like lunar shoes but unfortunately these boots are very narrow. Back to my old favourites again, I think”

Helpful Report

Posted 3 years ago

“Fast delivery.”

Helpful Report

Posted 3 years ago

“Loved the shoe but unfortunately did not fit as im usually 7.5 ordered an 8 and where still far too small”

Helpful Report

Posted 3 years ago

“Sandals are lovely however the presentation was not good. The shoe box was torn and damaged. I was really disappointed with it. It was like getting shoes from a jumble sale.”

Helpful Report

Posted 3 years ago

“Product lovely looking but much too big for a size 38, returned within 2 days requesting a replacement size. One week on and heard nothing.”

Helpful Report

Posted 3 years ago

“Slippers too narrow so had to remove insole. Please provide proper removable insoles as glue stuck to bottom of slippers.”

Helpful Report

Posted 3 years ago

“Asked for the parcel to be left on drive behind bin and Royal Mail took them back to dept trying to get them redelivred”

Helpful Report

Posted 3 years ago

“Unfortunately they have come up to small I've had the same shoe before but these are too tight so had to return them”

Helpful Report

Posted 3 years ago

“Sandals were lovely but not wide enough. Never had that problem before. Did think of getting the next size up but the length was OK and thought the width may not change. So had to pay to return them. Gave 3 stars as sizing was not normal and had to pay postage and then pay again to return.”

Helpful Report

Posted 4 years ago

“I ordered 3 pairs of the same sandal in 3 different colours (black, white & bronze) in a size 7. I received 2 of the same sandal in black size 7 & one pair in bronze size 8. I am disapointed to say the least and it looks like I have to pay postage to return them through no fault of my own.”

Helpful Report

Posted 4 years ago

“I have often bought Lunar shoes and love the styling. However, I wish they were a little more padded on the sole and more consistent in size. The ankle straps (which are not adjustable) were very tight on this latest purchase and I have very slim ankles!”

Helpful Report

Posted 4 years ago

“the shoes were lovely but had to return them because they were tight at the front.”

Helpful Report

Posted 4 years ago

“Really like the shoes but 7 was too big. Have sent for a 6. I have a pair of Lunar shoes which I am still wearing after 4 years!!”

Helpful Report

Posted 4 years ago

“I purchased a pair of white Lunar trainers from Chatsworth garden centre, tried them on briefly and was impressed because the leather was so soft and the insole a delight. Looking back, I think plenty of others had tried them on, hence them being semi worn in, but no bother, they were just what I was looking for. Before purchase, I noted they were a size 41, which is a size 7. I normally take a size 7 and a half so once back home decided to order a pair in black, size 8, online, as I am on my feet at work quite a lot, but was both disappointed and angry when the same size 41 appeared. Apparently you think this is a size 8 ? The shoe/trainer hurts my right foot and having worn them once will not be doing so again - they will end up in the charity bag - an expensive mistake. Buyer beware !! (The shoe was well made and the leather good quality)”

Helpful Report

Posted 4 years ago

“Was really looking forward to receiving my new sandals, they are very comfortable however, the black dye colour comes off thd sole and stains my feet and the soft upper material has already started to split where the foot bends. Poor quality as only had a few days. Disappointing.”

Helpful Report

Posted 4 years ago

Lunar Shoes is rated 4.8 based on 6,477 reviews