Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,476 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 20th September 2025

Irene Murray

Lunar Shoes 5 star review on 12th September 2025

Kim Elizabeth Escott-Bennett

Lunar Shoes 5 star review on 12th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are my second pair as on the 1st pair the heel part collapsed after only a short time. However they are so comfortable I had to buy another pair. If the same happens to these I won’t be buying any more.”

Helpful Report

Posted 6 years ago

“These sandals were too tight around the toe. Love the others which go around the toe they are softer and I have six pairs. I have returned these.”

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Posted 6 years ago

“I bought a pair of these last year and was very pleased with them so delighted to find them on line. Rather disappointed with the quality - can see the end of my toe through the weave - so wonder how long they will last.”

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Posted 6 years ago

“Lunar shoes are lovely. but the size's of them can be a bit of a hit and miss affair, I ordered two pairs size 6, both of these were to small and my toes were rubbing at the front so on this occasion I have had to return them. I must stress that in most cases the size 6 are more than adequate and sometimes to big with other makes.”

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Posted 6 years ago

“Unfortunately told my shoes had been dispatched and then received another Emil saying the shoes had a fault and didn’t have another pair to send out very disappointed.”

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Posted 6 years ago

“Lovely shoes and boots. However I only gave 3 Stars as sizing very inconsistent. I'm a size 5 but one pair were so small my ties were cramped in and a previous pair of boots I had to go down a size. Due to this and having to pay for returns will buy in store in future.”

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Posted 6 years ago

“We haven’t received them yet!”

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Posted 6 years ago

“I ordered my size 7/1/2 they were too small i alo ordered an 8 also too small very dissapponted they were a lovely design”

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Posted 6 years ago

“Disappointed as incorrect boots were sent. Like the brand and have purchased in the past”

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Posted 6 years ago

“The bag I ordered was great but the matching shoes were the most uncomfortable shoes I have ever worn and they are the third pair I have bought from lunar will never buy this make again.”

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Posted 6 years ago

“I am unable to write a review because the shoes did not fit me”

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Posted 7 years ago

“Sandals are lovely, however they are very small 6. If I had tried them on when I unpacked them Inwould have returned them for a bigger size but I had an emergency on my hands. I have two other pairs of Lunar sandals size 6 which I love and they fit perfectly.”

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Posted 7 years ago

“Order Lyra Kitten Heel Shoes had to return them as they were very narrow fitting.”

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Posted 7 years ago

“They look nice, but, they are a bit too big (I really need a four and a half) and have had to put a lot of padding in. Not quite comfy yet. I am working on it. They also have a strong, strange perfumey odour! What is it?”

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Posted 7 years ago

“Although the speed of delivery and quality of the shoes and bag are excellent, sadly the sizing is wrong. I ordered 2 pairs in a size 6 and the box etc shows that size, but they are a size 5 as my daughter tried them and they fit her! Still waiting for news of a replacement in the next size.”

Helpful Report

Posted 8 years ago

Hello Jackie and many thanks for your review. Your exchange was dealt with swiftly and you should hopefully have received your shoes. Thank you for taking advantage of our free exchange policy. We pride ourselves here at Lunar shoes on giving our valued customers a quick and easy service and we hope to have met our high standards in this instance. Kind regards. Gavin Cole Lunar customer services

Posted 8 years ago

“Unfortunately you sent the wrong size and it was too small. It was a size bigger than I ordered but it was very narrow. The size 7 I purchased last year fitted me perfectly. This year it seems narrower. I have returned them and am awaiting a refund. Many thanks.”

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Posted 8 years ago

“Sorry we had to return the Lunar slippers as my wife's feet are too wide for the fittings,They should have reached you by today, Regards James Ferrier”

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Posted 8 years ago

“They looked lovely both pairs sadly they were not wide enough for my feet but my Daughter has had one pair maybe you should consider doing wide fit on some”

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Posted 8 years ago

“They looked beautiful sandals and loved the jewels on them, unfortunately the toe strap is quite narrow and so unsuitable for me with a wider foot.”

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Posted 8 years ago

“They looked very nice but unfortunately too narrow for my feet-which I was surprised at as the sandals always fit me so well.”

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Posted 8 years ago

Lunar Shoes is rated 4.8 based on 6,476 reviews