Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,476 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 20th September 2025

Irene Murray

Lunar Shoes 5 star review on 12th September 2025

Kim Elizabeth Escott-Bennett

Lunar Shoes 5 star review on 12th June 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted with these boots. Lovely soft leather and a vivid colour. Looking forward to wearing them. This was the first time I had ordered from Lunar. I did drop 2 stars as I was unhappy about the delivery. My initial arrangements with Jenny {who was very helpful}to hold back the delivery were unfortunately missed/ignored. I only had under an hour's notice of delivery and I was 3 hours away from home ....... Fortunately I was able to arrange for a neighbour to accept the parcel.”

Helpful Report

Posted 1 year ago

“I have two pairs of Lunar St Ives which I absolutely love. I go a size up to accommodate my slightly swelling feet in the summer months. My usual size fit ok but they are snug. I bought Collette slippers in the larger size but found them to be tight and hard to get on. Definitely smaller sizing than the St Ives. Disappointed. The website experience, delivery etc were very good. A bit fed up that I had to pay for my return.”

Helpful Report

Posted 1 year ago

“Bought casual trainers in June 2023 from Friary Shop Lichfield Staffs ,got caught in a heavy rain shower last Thursday 19October 2023 ,socks were soaked ,went back to Shop on Friday was told that they were not waterproof ,very disappointed .”

Helpful Report

Posted 1 year ago

“St Ives Pumps - There are so pretty and slip on soft as you like and make my size 7 hooves look like a human lady's feet for a change. They are comfortable to nip around in for a couple of hours, but they offer no support, they are more like slippers and I suspect the sole won't last a month of wear. However, if you're not walking far, nor on your feet all day, they are cute and OK .”

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Posted 1 year ago

“The slippers i purchased are for a gift and they look just like the image and description online. However the box in which they were delivered is absolutely shredded therefore I cannot give the gift in the box which is a shame.”

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Posted 1 year ago

“I would like to write something more positive but I have just sent my last order back to you as one pair of sandals has a mark on the strap which is right on the top. These obviously were not checked before sending out. I have requested a refund.”

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Posted 2 years ago

“I loved the look of the shoes but the straps were too loose for me and kept slipping off - such a shame as they were so lovely. But this hasn't put me off ordering a different pair in future as the online service was good”

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Posted 2 years ago

“Unfortunately, I have had to return these shoes as they are both too small. They were sold as size 8 but seem more like 7-71/2. Of the two pairs of shoes, the decoration on the front of the right shoe ( grey) was scuffed/discoloured. Very disappointed an I wanted them for my son's wedding.”

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Posted 2 years ago

“Lovely soft shoes which is just as well as my toes are very squashed and right at the end. You really need to allow more room for the big toe!”

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Posted 2 years ago

“The sandals that I ordered in size 6 were so small that I couldn’t get my feet into them. I have had lunar footwear in the past and a 6 fitted perfectly. Not sure why the sandals were so small”

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Posted 2 years ago

“I usually take size 6.5 so ordered a 7 the plimsolls are lovely soft leather but extremely small. I've now got a size 8 which is perfect. I would have given a 5 star for the shoes but for the sizing which is extremely odd. A bigger size needs to be ordered”

Helpful Report

Posted 2 years ago

“I already have a similar pair but was disappointed with these as the ankle strap was too short and only just reached the Velcro fastener”

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Posted 2 years ago

“been buying same slippers for 7 years, several prs a year, great service then. However, my last order arrived with parcel partly open, free slipper socks not in there, and one box of the 2 prs of slippers was badly squashed/crumpled on the corner. Very disappointed, sent email, to Lunar, no reply.”

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Posted 2 years ago

“Liked the leather and the blue colour. But unfortunately the boots were not a good fit.”

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Posted 2 years ago

“Very tight elastic pushes foot out of front of sandal disappointed ☹️”

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Posted 3 years ago

“Shoes were very nice and delivery was good but I always take a size 6 shoe and these came up very small. They were very uncomfortable and felt like they’d rub on the heel but that was probably because they were too small. Like the shoes so have ordered a size 7 in exchange”

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Posted 3 years ago

“Your sandles and wedges are stunning but please please do more in a wide fit”

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Posted 3 years ago

“Very bright yellow shoes. Brighten up a gloomy day!”

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Posted 3 years ago

“I ordered a size 5/38 but received a size 37 in a 5/38 box. Please make sure the right size is in the correct box !!!!”

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Posted 3 years ago

“Nice shoes but very disappointing that size 8 was too small although that is my normal shoe size. No larger size available.”

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Posted 3 years ago

Lunar Shoes is rated 4.8 based on 6,476 reviews